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Spotlight Innovators

turn away an opportunity based on incompatibility with a gateway. They also want merchants to be confident they can
transact business anytime. "Our clients are constantly transacting business every second of the day, and if they aren't able
to, it's a major problem," Garcia said. "If the transaction can't get through one gateway, our solution rolls it through another
gateway, and everyone's happy."

Easy migration and onboarding
The front-end authorization network and settlement platform at HBMS gives merchants more flexibility and the capability
to leverage online enrollment, electronic applications, and other easy-to-use onboarding functionality, Garcia also noted.
"I'm excited for our agents to be able to utilize some of these tools in the card-not-present space and for the types of
specialty accounts we support," Garcia said. "We're moving forward to make the boarding and application process as
automated as possible." Garcia indicated HBMS aims for an activation process without delay. "Everything we've done is
designed to make sure the activation timeline is as short as possible," he said. "From the time we get a signature, we want
to move the information as quickly as possible to get the account approved."
Become an HBMS selling partner

If you're interested in learning more about how to help your clients with integrated payment solutions, and the HBMS
boarding process, please visit www.hbms.com or contact the team directly at 877-387-5642.

arbortouch is a leading national supplier
of point of sale (POS) systems, credit card
processing equipment and a full range of
H merchant services. Ranked by the Nilson
Report as one of the largest payment processors in the
United States, Harbortouch currently handles the mer-
chant accounts for over 120,000 merchant locations and
processes in excess of $10 billion annually, with those
numbers continually increasing. The company offers an
unparalleled free equipment program that supplies a
full-featured POS system to restaurants and retail busi-
nesses with no up-front costs.

What’s New:
Harbortouch Unveils SkyTab, Cutting-Edge

Pay-at-the-Table Solution

arbortouch recently unveiled SkyTab, a cutting-edge pay-at-the-table solution that will be offered free of
charge to new customers and integrates seamlessly with Harbortouch POS systems. SkyTab combines state-
of-the-art hardware with simple and intuitive software to deliver an exceptional pay-at-the-table experience
H for restaurants and their guests. Its user-friendly payment interface supports EMV chip cards, NFC mobile
payments and traditional swiped card transactions. SkyTab also includes the ability to split checks, add tips and offers
guests their choice of an e-receipt or a paper receipt via the integrated printer.

By eliminating the need for servers to walk back and forth to a stationary POS system, SkyTab improves operational
efficiency so that restaurants are able to serve more customers and turn tables faster. Waitstaff can also re-order menu
items from the device, making it quick and easy to order another round of drinks or add a second appetizer. Full order-
at-the-table functionality will be available soon through an upcoming software update.

In addition to payment acceptance, SkyTab also delivers unique functionality that adds enhanced value for Harbotouch’s
customers. Restaurant patrons will be prompted to rate their service at the end of the transaction. If the rating is below
a predetermined threshold, a text message alert will be immediately sent to management. This allows the business to
address unhappy guests and resolve their concerns before they leave, preventing negative online reviews. SkyTab’s
e-receipt capabilities also provide business intelligence advantages, allowing the restaurant to automatically populate
their customer database and personalize future email marketing and loyalty campaigns.

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