Page 38 - GS200301
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Education
                                                     ChapterTitle



        Return of the skimmer                                   restaurant employees can be recruited to skimming rings.
                                                                The devices they are given can be about one-fourth the
                                                                size of a cell phone. This method is popular because
                                                                typically when you pay your bill at a restaurant, the waiter
                                                                walks away with your card and can easily swipe the card
                                                                undetected through a skimming device.
                                                                There isn't much the consumer can do to counteract this
                                                                type of fraud. However, on the flip side, this is probably
                                                                one of the easiest methods for banks to catch when multiple
                                                                cardholders are hit with fraud in the same location. All of
                                                                the skimmed cards will have the retail/restaurant charge
                                                                in common.

                                                                Skimming at ATMs and gas stations is also prevalent.
                                                                Why? Everyone takes  cash out  of the  bank  and  will
                                                                need gas at some point. These are high-traffic areas with
                                                                recurring business at any time of day. In this scenario,
                                                                credit card skimmers are typically placed over the card
                                                                swipe mechanism on both ATMs and pumps. At ATMs
                                                                the fraudsters may take a step further by placing a pinhole
                                                                camera to capture debit card PINs. This is done so fake
        By Nicholas Cucci                                       cards can be made for withdrawing cash from cardholders'
        Fluid Pay LL                                            checking/savings accounts.
                  redit  card  skimming  has  made  a  resurgence   Another reason fraudsters are attracted to gas stations is
                  and is hitting media outlets like crazy. With   their vulnerability. By this I mean gas stations typically
                  increased usage of credit cards it's inevitable   have universal keys. They are easy to gain access to, the
        C for fraudsters to keep trying old methods that        key opens up the pump enclosure, and a skimmer can be
        were somewhat successful. The worst part of credit card   installed in less than 10 seconds behind the scenes.
        skimming is the cardholder is blindsided, particularly
        when their credit card has never left their possession.  How can we cut back on credit card skimming?
                                                                It all starts with us. We need to sell secure solutions and
        According to the Federal Reserve and Experian, card use   strengthen our relationships with merchants. Fraud is the
        is on the rise and won't slow down anytime soon. Average   number one fear of consumers, and it has been basically
        credit card debit rose from $5,516 in 2014 to $6,040 in 2018.   since the inception of credit cards. Our industry is based
        Total revolving consumer debt reached $1.057 trillion in   on risk. It's our obligation to mitigate that risk.
        March of 2019; the average credit card balance was $6,194.
        Of the American families that spend more money than they   One of the simplest, most basic ways to prevent this type
        intake, 43 percent borrow and use credit cards to finance   of fraud is education – education to our clients. Explain to
        the shortfall; and 57 percent of Americans use credit cards   them what to look for and how to check each device they
        for convenience and do not carry over a balance.        have. This will ensure good habits for the merchant to
                                                                follow. Remaining proactive is essential to reducing one's
        Fraudsters typically run in five to seven-year cycles, and   risk. This includes training, training and more training.
        they keep recycling old ways to commit fraud.           Most merchant sales staff receive entry-level training on
        What is credit card skimming?                           how  to  use  equipment  and  minimal  education  on  how
                                                                to identify and prevent fraud. Keeping staff updated on
        Credit card skimming occurs when a fraudster places a   prevention will have a positive impact on your customers'
        small device at or within a POS mechanism to steal card   profit margins as well as your own.
        information. When a credit card is swiped through a
        skimming device, the device captures and stores all the   Nicholas Cucci is the co-founder and COO of Fluid Pay LLC and
        details stored on that card's mag stripe. The transaction   former  director  of marketing for  NMI. Cucci is  also  a  graduate  of
        proceeds as normal, and the cardholder has no knowledge   Benedictine University and a member for the Advisory Board and Anti-
        of the theft.
                                                                Fraud Technology Committee for the Association of Certified Fraud
        Restaurants and retail locations are among the places   Examiners. Fluid Pay is a 100 percent cloud-based Level 1 PCI Payment
        where skimming occurs, and this type of skimming        Gateway processing transactions anywhere in the world. Contact Nick
        is difficult to identify and catch. Retail workers and   at Nick@FluidPay.com.


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