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Spotlight Innovatorsators
Spotlight Innov

SAePay is a family-owned business based in
Los Angeles, CA. For over 15 years, the com-
pany has been assisting merchants with pay-
U ment solutions to fit their needs. USAePay's
payment gateway supports most of the major platforms
in the credit card industry and works with some of the
leading check platforms. USAePay is pleased to work
with most of the larger merchant service banks in the US
and Canada.

What’s New:
Automation for large retailers

f you're a software-as-a-service provider or payment services company that
supports enterprise-level businesses with multiple storefront locations, you
know firsthand how complex payments networks can be in these large retail
I businesses. Transaction information from every location must be routinely
gathered, batched and aggregated, with ongoing activity monitored consistently for
fraud and integrity. Moreover, on the hardware side, managing everything from
terminal maintenance, to deployment and system-wide upgrades, is a major under-
taking.

In fact, these systems are so complicated to manage, many enterprise retailers hire
third-party Information Technology (IT) vendors to do the job remotely, or they employ developers to work inside the IT
department to keep the payments system running like a well-oiled machine. "The payments system inside a large retail
enterprise is made up of a large network of devices, software and data management tools," explained Vlad Galyuz, Vice
President of Product Development at USAePay. "It is generally managed through a master control location and is a critical
IT function for any large retailer."
Simplifying device management
One of the hardest parts of stewarding a large retail payments network can be the deployment and management of
devices used by storefronts across multiple state or country lines. As a provider of enterprise-level payment management
tools through its partner network, USAePay concentrates on providing value-added resellers (VARs) and independent
software vendors (ISVs) innovations that will continually add efficiency to the merchant. In this spirit, USAePay is proud
to announce they have been piloting a new tool dubbed Connection Manager Pro that will make management of multiple
hardware devices easier.
"A year ago, USAePay began piloting the new Connection Manager Pro tool with a retail mattress merchant with thousands
of storefront locations," Galyuz said. "We staged the rollout, starting with 200 stores, and are now up to several thousand
and three enhanced generations of the product." Throughout this time, USAePay gathered formal feedback from the
customer to prepare the tool for its full rollout to USAePay's entire VAR and ISV partner network. "Our goal is to make our
customers happy and feedback means everything to us," stated Galyuz, confirming USAePay's dedication to following
standard piloting practices and releasing only fully-vetted products. "We have weekly calls with our pilot partner to go
over issues, process flow and other topics," he added.
All the bells and whistles

How does the Connection Manager Pro tool work?

For starters, it doesn't require a license. The system administrator can simply adjust permissions in the control panel and
the functionality is available to anyone responsible for managing that merchant's payment network. Even third parties
with a login can access the Connection Manager Pro tool through USAePay's device manager portal.

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