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• Repeat order capability: The text and chat rooms
enable customers to place repeat orders, adding
convenience, simplifying ordering for repeat
customers and earning their loyalty.
• Cost-effective solution: The relatively low service
fee for epipay smarter helps restaurant owners
optimize profits and keep operating expenses down.
• Simplicity and ease-of-use: epipay smarter enables
customers to use the service without downloading
a mobile app; business owners can use the service
without having to install a new system. The QR
Build loyalty, trust scanning solution is ready to use out of the box, and
the customer text link can be used repeatedly.
with contactless • Enhanced notifications: Optional voice alarms
can alert restaurant owners via their POS systems
restaurant solution to incoming orders, which are automatically sent to
the kitchen printer to initiate the food preparation
process. The restaurant's business hours can also be
programmed into epipay smarter so that orders are
P Solution, a vertically focused cloud-based only accepted during open hours.
POS solutions provider, launched epipay
smarter, a contactless food ordering and pay- "Big online food ordering platforms and their high fees can
U ment solution designed to help restaurateurs eat into a restaurant's profits," Yoon said. "This can create
address changing requirements during the current COVID- additional challenges for small and midsize restaurants
19 crisis and in the post-pandemic future. After scanning a that cater to remote customers. With epipay smarter,
QR code, participating customer receives a text message on restaurants no longer have to give away a hefty percentage
their connected device that facilitates conveniently order- of their profits to big online food ordering platforms. The
ing and payments, the company stated. solution simplifies dine-in, pick-up and delivery services
and improves the overall customer experience."
"epipay smarter provides a safe, easy and streamlined
way for customers to order and pay for food," said Jay
Yoon, president and CEO of UP Solution. "This guarantees
restaurants a steady base of repeat customers to increase
business, even in today's uncertain Covid-19 environment." Company: UP Solution
Product: epipay smarter
Yoon further noted that epipay smarter is a timely solution for
the restaurant industry, which has been severely impacted Website: www.upsolution.com
by the global coronavirus pandemic. Restaurateurs have
been forced to adapt to ongoing changes to food ordering Contact: sales@upsolution.com
and POS solutions, he stated. The resulting new normal
requires business owners to incorporate social distancing
and contactless technologies into everyday operating
procedures.
QR code technology
Yoon pointed out that epipay smarter leverages QR code
technology to enhance the customer experience. Customers
can scan a QR code to obtain immediate access to a
restaurant's menu. They can use the link to place and pay
for services using this fast and simple process, he noted.
Following are additional benefits the company listed for
the epipay smarter solution:
• Order confirmation: The text messaging app thread
keeps customers informed of their order status, from
initial order confirmation to pick up notification.
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