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Inspiration




                      Get comfortable with discomfort

































                  t a time when many of us are doing strategic   from, perhaps because we don't notice, think we can work
                  planning and goal setting for the new year,   around an issue or believe it doesn't really matter that
                  I've been thinking about what happens when    much. One way to start this process is to identify three
        A someone does everything right—writing down            things that help you feel comfortable but might hinder you
        appropriate, measurable, attainable goals; mapping out   from realizing your goals.
        the small steps needed to reach the goals; and setting
        deadlines for achieving them—but nevertheless comes up   What could they be? Maybe you spend an hour on social
        short when the deadline arrives.                        media every  evening;  you  enjoy  the  interaction  and  are
                                                                comfortable on the various platforms. Your goal, however,
        For  some  folks,  this  happens  year  after  year,  and  it's   is  to  start  a  new  business,  and  you  never  seem  to  have
        deflating. Are there hidden flaws in their plans? Are they   enough time to make it happen. Or perhaps your lunch
        lacking  support?  Did  their  motivation  flag?  These  and   three  times a week  is  fat-laden  nachos  from  a drive-
        other factors are likely at play, but I think the primary   through QSR instead of a fresh salad you've made yourself.
        culprit  is  an  urge  toward  comfort  over  progress.  This   You savor the nachos, but your goal is to be more vibrant
        hampers people across the spectrum from low achievers   so you can reach more prospects in a day and spend time
        to  spectacular  successes.  The  lure  of  comfort,  the  drift   in nature afterwards, too.
        toward  the  familiar  holds  more  sway  over  us  than  we
        generally like to admit.                                You see where I'm going with this, right? See if you can
                                                                identify comforts that are so habitual that you haven't
        Personable merchant level salespeople who break the ice   even  considered  how  they  might  be  holding  you  back.
        with prospects in person or on the phone every day—     Your spending is one area to look into. Where is your
        landing plenty of new accounts in the process—might     money going? If you make a lot impulse buys that delight
        appear to be stepping outside of their comfort zones.   you in the moment when you really want to save money
        But are they? What if connecting with prospects is the   for a down payment on a home, isn't it time to embrace a
        one thing on the job they are most comfortable doing?   little discomfort for a greater cause?
        And what if the new technology their ISO just rolled out
        mystifies them, but they brush it off, because, well, they're   So let's  all  take a good look  at our "comforts" now  and
        signing accounts, aren't they? If so, they aren't getting   commit to letting go of those that don't serve our goals, so
        out of their comfort zones, and their failure to keep their   we can soar higher than ever in 2021.
        knowledge current is limiting their success.

        When comfort isn't good
        So, when making plans for the new year, let's embrace
        the notion of getting comfortable with discomfort. This
        will require that we take a hard look at our behavior and                         Kate Gillespie, President and CEO
        feelings and be honest about what we're shying away

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