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NewsBriefs

This article contains excerpts from news stories recently posted under state-sponsored attack, which sparked headlines late last
Breaking Industry News on our homepage. For links to these and other year, could have far-reaching implications for payments
full news stories, please visit www.greensheet.com/breakingnews.php. firms and merchants.
U.S. processor survey finds
merchants underwhelmed

J.D. Power's 2021 U.S. Merchant Services Satisfaction Study
found payment processors could do more to meet their
merchant customers' needs. Findings were based on 3,253
FedNow pilot gains broad, diverse support small business customers of merchant services providers
surveyed between September and November 2020.
Fintechs and financial service organizations petitioned the They rated processors according to 12 key performance
Federal Reserve to participate in its FedNow pilot, which indicators. Several KPIs had below 50 percent meet rates,
went live Jan. 25, 2021. Designed to make payments faster, which spotlights opportunities for improvement.
safer and more convenient, the initiative and its pilot
program will support development, testing and adoption Shift4 offer is out of this world
of the FedNow Service. Esther George, president and CEO
of the Federal Reserve Bank of Kansas City, noted that Playing in the Super Bowl is the pinnacle of success
110 pilot program participants met the Fed's objective of in football, and the event has become a platform for
representing diverse facets of the payments ecosystem. advertisers to showcase new products and ad campaigns.
This year, one ad featured an out-of-this-world offer from
SolarWinds hack left many vulnerable Shift4 Payments: a chance to win a seat on the first all-
civilian mission to space. The mission will be commanded
As companies implement stronger security measures, by Jared Isaacman, founder and CEO of Shift4, who is also
hackers get craftier, targeting cloud-based and managed footing the bill for the mission, dubbed Inspiration4.
service providers to snag more data and more victims.
Now comes news that the SolarWinds breach, allegedly a

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