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IndustryUpdate
tries, NETELLER customers can earn points for using
their wallet or prepaid Mastercard. They can exchange
points for e-money, discounts with participating mer-
chants, gift cards for leading retailers, or interests in
cryptocurrency. Applicable transactions for earning
points include wallet deposits, withdrawals, cryptocur-
rency transactions and prepaid card transactions, the
company noted.
ANNOUNCEMENTS Spiral debuts app for charitable sector
Spiral, a banking solution for the charitable sector,
American Banker honors CSI secured $14 million in funding led by global venture
group Team8 and with participation from Communitas
Computer Services Inc., a provider of fintech and regtech Capital, Phoenix, Nidoco AB, MTVO and leading finan-
solutions, was named to American Banker’s Best Fintechs cial executives. Spiral stated it will use the funds to
to Work For 2021, ranking at 37. David Culbertson, CSI launch a new ethical banking app that enables custom-
president and COO, said, "Receiving this award for the ers to effortlessly support any charitable cause they care
fourth straight year further demonstrates our commit- about while earning attractive rates and monthly cash
ment to our employees and their professional develop- bonuses on their deposits. Spiral added that it will match
ment. This achievement is only possible because CSI’s customers' donations, up to a limit, and nonprofits can
employees are dedicated to upholding our values and use the app to share engaging content with supporters,
mission each and every day." The company built a peo- increase donations and collect funds without fees.
ple-centric culture exemplifying that customer service, a
commitment to community and a culture of integrity are RESEARCH
integral to success, CSI stated.
iCheckGateway.com rebrands website Conversational commerce primed for growth
iCheckGateway.com reported that it rebranded its strat- A new study from Juniper Research found the total
egy on advertising in the B2B industry. The company's spend over conversational commerce channels will reach
goals include increasing web traffic, developing brand $290 billion by 2025, rising from $41 billion in 2021. This
awareness, and generating new ISO, ISV and other represents a rise of 590 percent over the next four years.
merchant service provider leads with carefully created Researchers also predict communications platforms
educational content. Spotlighted are downloadable CTA that provide the connection between brands and end
materials created to inform parties about partnership users will be crucial in increasing adoption of conver-
opportunities. Considering that previous marketing sational commerce channels. The study, Conversational
opportunities came to ICG by word of mouth through Commerce: Market Outlook, Emerging Opportunities &
referral partners, this website update is akin to a con- Forecasts 2021-2025 PDF Report, highlighted that the abil-
structive facelift for the company’s appearance and styl- ity to offer conversational commerce as a component of
ing, ICG stated. an omnichannel retail strategy will increase confidence
among retailers, enabling them to expand their reach,
Nuvei joins Canadian Gaming Association while allowing a fallback on more established com-
merce channels.
Nuvei Corp. joined the Canadian Gaming Association,
which works to advance the gaming industry across External factors shaping credit card industry
Canada. Leveraging its global experience, Nuvei has
positioned itself as a leading iGaming payment solu- Mercator Advisory Group's 2021 Credit Card Data Book
tion provider, helping operators maximize conversions, Part Two: Consumer Behaviors, Profitability, and the Larger
improve acceptance rates and enhance security, the Economy examines external factors influencing how the
company stated, adding that in addition advocacy, its credit industry will recover from pandemic-related dis-
wealth of knowledge in the ever-changing regulatory ruptions. In particular, the report focuses on how unem-
and compliance landscape will benefit all of Canada's ployment rates, vaccination efforts, and developments
gaming industry stakeholders. in the auto, mortgage, and student loan industries will
impact the near future of the credit industry. Brian
Paysafe's NETELLER launches Knect Riley, director at Mercator's Credit Advisory Service
and co-author of the report, said the pandemic "remains
NETELLER, powered by Paysafe, launched NETELLER the most important variable in determining how the
Knect, a loyalty program that rewards customers for economy will recover and how the credit card industry
paying with NETELLER digital wallets. Through the will fare in the future."
program, now live in Canada and over 100 other coun-
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