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                           Which outreach options are best?     merchant verticals  or  particular demographics, begin
                                                                by researching just one group, because each method
                           It  seems  there  are ever  more ways   will work for some and not for others. Once you have a
                           to reach prospects, you know, social   clear picture of the likes, dislikes, needs and challenges
                           media platforms like LInkedIn,       common to people in that group, consider where and how
                           Facebook, Twitter, Instagram. And    these people spend time online and off. Find out how they
                           you've got to have a website that could   like to communicate, and base your outreach efforts on
        have a blog or vlog or email newsletter associated with   that.
        it. There are phone calls and snail mail, and conferences
        of all sorts that are virtual now but will probably return   Also factor in where you feel most at home. For example, if
        to in-person, at least partly, soon, I expect. And let's not   you love interacting on LinkedIn and can't stand Twitter,
        forget advertising. How do you sort through it? What    it's okay to leave Twitter alone. Do the same for each group
        really works for a small ISO these days? I just struck out   you want to reach. This is a process of trial and error
        on my own, and the future's a big unknown.              that you'll need to refine as you go. Experts also suggest
                                                                focusing on a limited number of outreach methods at any
                                                Francis Swan    given time to keep things manageable and avoid spreading
                                         Hopeful ISO builder    yourself too thin.

        Francis,                                                What works for you?

        Congratulations on embarking upon your own business.    What outreach methods are most effective for you? What
        The types of outreach that work best depend on multiple   about what hasn't worked as well as you thought it would?
        variables that only you would know. All options you     And are there new outreach methods emerging in 2021
        mentioned could be useful, depending on your situation.   that look promising? Please send your answers or pose a
        According to marketing experts, the most important      question of your own to greensheet@greensheet.com.
        factor is your target customer. If you're going after several
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