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IndustryUpdate

The Q4 Arkose Labs Fraud and Abuse Report shares the PARTNERSHIPS
top six fraud-fighting trends from the previous three
months and provides data indicating that no digital
business is immune from attack. Financial industries DoorDash, Payfare bring Dashers instant payouts
saw 32 percent more attacks than in the first half of 2021; DoorDash and Payfare teamed up to deliver instant access
retail and travel attacks increased 63 percent in the third to earnings for DoorDash delivery drivers (Dashers)
quarter; and gaming saw a spate of fake new accounts across the United States via DasherDirect. DasherDirect
being set up for fraudulent purposes, researchers noted. is a financial platform and digital banking solution for
Media and streaming businesses saw 60 percent of mali- Dashers, powered by Payfare. Through DasherDirect,
cious activity targeting logins. Dashers gain access to automatic, no-fee payouts within

Fiserv, Javelin report on RTP urgency minutes after every dash, in direct response to Dasher
feedback requesting faster access to their earnings, the
According to a new Fiserv white paper showcasing partners stated.
findings of a survey conducted by Javelin Strategy &
Research, consumers are crystal clear on the benefits "Following an initial pilot in select markets for
of real-time payments, yet often lack understanding of DasherDirect cardholders, early adopters shared that
what exactly real-time payments are, what they can do 'cash after every dash' is a resounding success," they
and who offers them. This underscores the opportunity added. Other benefits for Dashers include no credit
for financial institutions to offer real-time payments and check or prior bank account required to sign up, bank-
spotlight their ability to offer instant money movement ing on the go, including free withdrawals at more than
at critical moments, researchers noted. 20,000 ATMs nationwide and free fund transfers with no
minimums.
The paper, Real-Time Payments: An Urgent Priority for
Financial Institutions, maintains that financial institu- Ketch, Snowflake partner on privacy, governance
tions have an opportunity to educate consumers—espe- Ketch, a data control platform, formed a partnership with
cially younger generations—on the value of real-time data cloud company Snowflake and is now a Snowflake
payments. Banks and credit unions can do this by Accelerated Governance Partner. The partnership and
addressing some of the consumer misperceptions noted product integrations empower mutual customers to do
in the paper, including data that shows "a worrisome more with their data, while the designation recognizes
60% of consumers think that 'real-time payments' are Ketch's innovations in data governance, and its unique
not truly instantaneous"and that "44% of consumers approach to programmatic privacy, the partners stated.
who recently received funds via nonbank apps mistak-
enly believe those apps provide instant access to funds Companies today must comply with rigorous privacy
through their bank accounts." regulations around the storage and use of sensitive and
The Payments Association finds huge value in AI personal data, including new categories of sensitive data
defined by laws such as California's CCPA and CPRA,
The Payments Association released its latest research, they pointed out, adding that the new integration allows
Using AI Intelligently: Smart ways to use Artificial joint customers to establish and proactively enforce gov-
Intelligence in Payments, showing how AI and machine ernance policies that protect and secure the privacy of
learning are being used in the payments, finance and personal data.
banking sectors and how they may be used in the future.
QikServe, Toggle to offer prepaid mobile gift cards
Digital ordering provider QikServe partnered with hos-
The report, supported by international payments com- pitality ecommerce specialists Toggle to streamline the
pany Fable Fintech, shows that the majority of financial way customers pay for restaurant meals using pre-pur-
services organizations with over 5,000 employees are chased gift cards. QikServe's platform allows guests to
using some form of AI, the association noted, adding order food online for collection, delivery or dining at the
that these technologies allow companies to scale pro- table. Now, when customers come to pay for their meal,
cesses faster than human beings, process data far more they're able to not only use methods such as ApplePay,
efficiently than current decision-making programs, and Google Pay and card, but they can also redeem a gift
can find patterns and make inferences. "The efficiency card purchased through Toggle's platform, QikServe
savings are potentially astronomical, but more impor- stated. Customers choosing to pay by gift voucher can
tant is the ability of AI to improve itself in real time by opt to use some or all the stored value on their card. The
analyzing results and spotting patterns," the association integration between QikServe's digital ordering platform
pointed out. and Toggle marks a shift in digital payment options for
customers, allowing them to have greater choice and a
more seamless experience, eliminating the need to use
traditional paper vouchers, QikServe added.

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