Page 36 - GS211201

NewProducts
NewProducts

Empower guests with frictionless

mobile checkouts

Robust technology suite
Rodgers noted that QikPay is an integral part of QikServe's
technology suite and complements the company's digital
ordering solution, QikOrder, that allows restaurant brands
to offer multiple ordering journeys. For example, guests
can use QikOrder to order ahead for delivery and curbside
pickup, as well as on premise journeys such as ordering at
ospitality service platform Qikserve created table, he explained.
QikPay, a mobile payments solution designed
to enable checkouts from personal connected "Using QikOrder and QikPay, operators can give guests the
H devices at tables, counters and drive-thru set- ability to order and pay for their meals whatever the jour-
tings. Hospitality operators can deploy QikPay across mul- ney, on- and off-premises," Rodgers said. "The combination
tiple touchpoints and channels, including kiosks, tablets, of these solutions offers flexibility to brands, allowing them
websites and mobile apps, according to Daniel Rodgers, to turn on ordering and payment journeys that best fit their
founder at QikServe. operations, brand and customers."
"Our mobile payments solution, QikPay, allows restaurant QikPay provides greater convenience, ease of use and of-
guests to pay using their mobile whenever it suits them fers additional features to facilitate check splitting and tip-
whether that's at their table, counter or drive-thru, without ping, Rodgers noted. The seamless payment experience
requiring a download," Rodgers said. "The customer simply can be used at any point of service across tables, counters,
connects via a web page that connects their information to drive-ups and drive-thrus, all designed to optimize profit-
the point-of-sale system." ability with faster table turns and better customer service,
he added.
QikServe solutions provide low-friction ways for customers
to connect to brands, Rodgers stated, unlike early mobile Digital transformation
app iterations with cumbersome download and registra-
tion requirements. For the past decade, the company has Rodgers mentioned that QikServe recently partnered with
evolved digital ordering, working in multi-site, multi-brand Wahaca, a UK-based Mexican-style restaurant chain. The
environments with global hospitality leaders to create next- restaurateur wanted to provide more payment choices, and
level customer experiences, he added. now, nearly every bill is closed on a customer device, he
noted.
Partnerships, integrations
Mark Selby, Wahaca co-founder and CEO described Qik-
Rodgers further noted that QikServe has an extensive li- Pay as a game changer. "With no need to fetch bills, our
brary of integrations and has partnered with more than 50 staff have had more time to focus on our guests, providing
companies worldwide. The company's depth of experience a first-rate Wahaca experience," he said. "We are now taking
in digital ordering and consumer engagement is reflected over 90 percent of all payments via QikServe's Pay at Table
by its numerous user interfaces, which are all accessibility solution, delighting our guests as well as eliminating the
compliant both in the US and EU, he added. need for printed guest receipts."

"QikPay lets operators take payments in a safer way," Rod- "Our QikPay product for Pay at Table has undergone many
gers said. "Nowadays, due to COVID, guests are more re- evolutions," Rodgers added. "The customer data it collects
luctant to touch shared devices such as payment terminals. can be used to [personalize] services further, driving loy-
QikPay lets guests use their own device to pay for their alty and allowing the team to get to know and understand
meal, reducing contact and boosting convenience." its guests on a much deeper level than ever before."

In addition to having more freedom and choice in ordering
and payments, guests no longer have to wait for a payment
device to be available or flag down staff for their check at Company: QikServe
the end of a meal, Rodgers noted, adding that operators Product: QikPay
can counterbalance any loss of payment device sales by en-
abling fully digital payments for customers. Website: www.qikserve.com
Contact: sales@qikserve.com

36