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                                                                St. Marche shoppers sign up using a Payface mobile app,
          Insider’sreport                                       registering their faces. Then they simply smile at checkout
            on payments                                         where a photo is snapped and the transaction gets
                                                                completed without the need for a card or smartphone.

                                                                "The way we pay needs to keep pace with the way we live,
                                                                work and do business, offering choice to consumers with
        In-store payments                                       the highest levels of security," Ajay Bhalla, president, cyber
                                                                and intelligence at Mastercard, said in a press release.
                                                                "We've been developing Payface since 2018, with a mission
        get personal                                            to help transform the way people pay—improving the
                                                                experience  without compromising  security," said  Eladio


        By Patti Murphy                                         Isoppo, Payface CEO.
                                                                Consumers say it's more secure
        ProScribes Inc.
                                                                Research from French technology firm IDEMIA suggests
                 he COVID-19 pandemic has ushered in a lot of   nearly three in four (74 percent) consumers globally have
                 changes. Chief among these is a desire to mini-  positive attitudes toward biometric technology. Forty-six
                 mize physical contact, especially when shop-   percent of consumers surveyed by GetApp said biometric
        T ping. This has led to a dramatic rise in payments     technology has made the pandemic easier to deal with.
        using contactless cards or mobile apps like Apple Pay.
                                                                Mastercard said its research indicates that 60 percent of
        Mastercard reported that half of all Mastercard in-person   consumers, globally, feel safer using biometrics to verify a
        global switched transactions in the fourth quarter of 2021   payment versus using a PIN. Its research also revealed 93
        were contactless. It expects contactless payments, globally,   percent of consumers, globally, are considering using an
        to reach $6.7 trillion in 2026. While contactless cards and   emerging payment method in 2022. Biometric payments fit
        smartphone apps will drive much of this growth, this is   that bill.
        not the end game.
                                                                A Visa program called Visa Ready for Biometrics relies on
        Biometrics adds a much higher level of security to contactless   consumers enrolling their fingerprints, which are securely
        payments. After all, anyone can steal a contactless-enabled   stored in their cards and used for verification at checkout.
        card to ring-up fraudulent purchases; they can't steal your   Mastercard offers a similar capability.
        fingerprint or iris.
                                                                Amazon appears to have been the first to test biometrics at
        Many of us are already using biometric identification at   checkout when it began deploying it at Amazon Go stores
        airports  and  stadiums  and  for  accessing  mobile  devices;   in 2020. Last year it started installing Amazon One palm
        retail is a logical next step. In fact, a survey of consumers   scanning technology at its Whole Foods stores, and more
        earlier this year by GetApp found 49 percent were       recently the technology has been rolled out to non-Amazon
        comfortable using facial recognition for retail purchases.   locales, including sporting and music venues.
        That's up from 27 percent of those surveyed in 2020, pre-
        pandemic.                                               Amazon One uses computer vision technology to record
        Biometric checkout in the works                         a consumer's unique palm signature, which the consumer
                                                                links to a credit or debit card. Then, at the POS, they hold
        Card brands Visa and Mastercard have been working on    their palm over a device that's about the size of a card
        biometric checkout functionality. In May 2022, Mastercard   reader. The device evaluates multiple aspects of a person's
        began piloting what it describes as "a first-of-its-kind   palm for comparison, and if it matches the details on file
        technology framework" for biometric payments, dubbed    payment is authorized.
        Biometric Checkout. Facial recognition is the first biometric
        test  out  of the  gate. Hand  geometry  biometrics  and/or   Obviously, biometric payments raise questions around
        fingerprints will follow.                               privacy and data collection. Mastercard, for its part, said in
                                                                announcing Biometric Checkout that it has created a set of
        The New York-based card company said it is working with   encryption and other standards banks that merchants and
        a half dozen technology partners to advance biometric   technology providers can use to ensure security and data
        payments that adhere to minimum standards and           privacy when people make payments biometrically.
        specifications regarding security, biometric performance
        levels and data protection. One of those companies,     Patti Murphy is senior editor at The Green Sheet and self-described pay-
        the Brazilian startup Payface, is running a pilot with   ments maven of the fourth estate. Follow her on Twitter @GS_PayMaven.
        Mastercard at a handful of St. Marche supermarkets in Sao
        Paulo.
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