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NewsBriefs






        This article contains excerpts from news stories recently posted under Breaking Industry News on   marketing manager at Engageware.
        our homepage. For links to these and other full news stories, please visit www.greensheet.com/  "In today's challenging economic
        breakingnews.php.                                                          climate, financial institutions need
                                                                                   to be closely attuned to the changing
                                                                                   needs and preferences of their
                                                                                   customers," Platkiewicz said.

        BNPL not quite universal in ecommerce                                      Life without rewards is pointless
                                                                                   A   bipartisan  bill  that  would
        As more shopping moves online, the user base of buy now, pay later (BNPL)   dictate how credit card payments
        schemes has grown. But The Strawhecker Group's new payment gateway
        directory reported that fewer than 20 percent of gateways can support BNPL   get routed appears to be dead for
                                                                                   now. Nevertheless, a conservative
        transactions. It's not as bad as it seems, however, since that majority of online
        transactions flow through just a handful of gateways, and those gateways offer   business group launched a seven-
                                                                                   figure advertising campaign that
        BNPL functionality, noted Alex Ferguson, market intelligence manager at TSG.
        "One of the main difficulties some gateways are grappling with in offering   likens the proposal to a ban on credit
                                                                                   card rewards. "Millions of American
        BNPL functionality is primarily debt liability that they don't have an appetite
        to deal with," Ferguson said.                                              families and businesses rely on
                                                                                   their credit  card benefits for travel,
        Bank customers prioritize engagement, studies show                         dining, shopping and cash back," said
                                                                                   Gentry  Collins,  CEO at  American
        Banks and credit unions are leveraging digital technologies to deepen customer   Free Enterprise Action. "The Credit
        relationships, according to new studies by Engageware and J. D. Power.     Card Competition Act would strip
        Engageware released its second annual Engage 2023: Customer Engagement     American consumers of billions of
        in Banking, Annual Trends Report. Based on surveys conducted by Infosurv,   dollars a year in benefits—resulting
        the study examined the efficacy of current customer service initiatives across   in less travel and less spending. It will
        the U.S. financial services landscape, according to Caroline Platkiewicz, senior   also hurt the millions of American
                                                                                   small business owners and local
                                                                                   towns that rely on these benefits the
                                                                                   most." The Credit Card Competition
                                                                                   Act was penned ostensibly to lower
                                                                                   merchant processing fees through
                                                                                   competition in the form of network
                                                                                   choice.

                                                                                   Experts discuss potential fallout
                                                                                   from FTX implosion
                 HOLIDAY PAYMENT                                                   While lawyers were sorting out


                           SOLUTIONS                                               disgraced former FTX CEO Sam
                                                                                   Bankman-Fried's extradition status,
                                                                                   partners in the O'Melveny & Myers law
                                                                                   firm shared perspectives on potential
                     ACH • LEVEL III • EMV                                         fallout from the situation. Bankman-
                                                                                   Fried,  known  as  SBF,  founded  the
                                                                                   now bankrupt FTX cryptocurrency
                        WEB • RECURRING                                            exchange and related hedge fund
                                                                                   Alameda Research. SBF was indicted
                          CASH DISCOUNT                                            and arrested in the Bahamas and is
                                                                                   facing multiple counts of investor and
                                                                                   consumer fraud in the United States,
                    CUSTOMER DATABASE                                              along with civil lawsuits filed by the
                                                                                   Securities and Exchange Commission
                                                                                   and Commodity Futures Trading
                        C A L L   F O R   A   D E M O                              Commission. Sid Mody, a partner
                                                                                   in O'Melveny's White Collar &
                        8 0 0 - 2 9 6 - 4 8 1 0                                    Corporate   Investigations  Group,
                                                                                   offered views on the charges against
                                                                                   SBF and what might come next in
                                                                                   prosecution.

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