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Education





                                                                          sions to premium offerings, per Bush's Product-
                                                                          led Growth. People who try out your products
                   Unlock Your                                            and  services will be  more likely to feel  com-
                                                                          fortable purchasing them because they already
                                                                          know they like what you have to offer.
            Growth Potential                                            • Easy  customer acquisition:  Most  busi-

                                                                          ness  models  require  a  sales  representative
           With a BCP Loan                                                to convince customers to buy your prod-
                                                                          ucts. With product-led growth models,

                                                                            you skip the need and cost of a sales team.
                                                                          You provide the free version of the product or
                                                                          service, then offer your customers the chance
                                                                          to make the purchase or upgrade. The product
                                                                          sells itself. Leads from this strategy turn to paid
                                                                          customers 25 percent of the time (see https://bit.
                                                                          ly/3JYGAsK).
                                                                        • An experience customers love: Complicated
                                                                          how-to guides and training sessions are frustrat-
                                                                          ing. Product-led growth models dispense with
                                                                          all that: instead of demanding a steep learning
                                                                          curve, you can make it easy for your customers
                                                                          to try out what you have to offer on their own.

                                                                          By creating a user-friendly process, you en-
                                                                          able customers to feel empowered when they
                                                                          choose your brand. From start to finish, they
                                                                          control the process, deciding what is right with-
                                                                          out sales pressure or difficult onboarding. They
                                                                          simply try, then buy.

                                                                   Lead with your products
                                                                   Enabling customers to experience what you have to offer
                                                                   is a great way to convince them to pay for it. Whether
                                                                   you choose to offer a free product or service or a free
                                                                   trial version, customers will feel empowered when they
                                                                   choose your company. With a great product, you can't
                                                                   lose with product-led growth.

                                                                   If  you  have  suggestions  on  topics  you'd  like to  see
                                                                   tackled in this column or have questions, please don't
                                       BOCA                        hesitate to reach out at  Nick@FluidPay.com or 630-381-
                                       CAPITAL                     8055.
                                       PARTNERS
                                                                   Nicholas Cucci is the co-founder and COO of Fluid Pay LLC. Cucci
                                                                   is also a graduate of Benedictine University and a member of
             Get a loan from $100,000 to                           the Advisory Board and Anti-Fraud Technology Committee for the
                                                                   Association of Certified Fraud Examiners, as a CFE himself. Fluid Pay
           $5,000,000 for your ISO today                           is the ONLY 100 percent cloud-based Level 1 PCI Payment Gateway
                                                                   processing  transactions  anywhere  in  the  world.  Contact  Nick  at
                                                                   Nick@FluidPay.com.


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