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IndustryUpdate





                        ANNOUNCEMENTS                             device with a camera, while ensuring the security of
                                                                  their identity. Wink stated its innovation in areas of
                                                                  facial and voice recognition—especially with its new
                        FIDO Alliance publishes                   voice liveness detection technology—solidifies its posi-
                        passkey UX guidelines                     tion as an industry frontrunner.
          The FIDO Alliance released new user experience (UX)
          guidelines to help accelerate adoption of passkeys. The   RESEARCH
          FIDO  Alliance UX Guidelines for Passkey Creation and
          Sign-ins aim to help online service providers design    FPC addresses cross-border payments
          a better UX when signing in with passkeys. Based on
          FIDO standards, passkeys replace passwords and pro-     The U.S. Faster Payments Council (FPC), a membership
          vide faster, easier, more secure sign-ins to websites and   organization devoted to advancing safe, easy-to-use
          apps across a user's devices, the alliance stated.      faster payments in the United States, published the third
                                                                  edition of the Cross-Border Payments Bulletin in its Faster
          Research performed for these guidelines indicates pass-  Payments Knowledge Center. The FPC Cross-Border
          key sign-ins present a distinct user journey that service   Payments Work Group developed this bulletin to fur-
          providers need to consider before providing passkey     ther explore the effect of central bank digital currencies
          support. The guidelines are available at  https://fidoal-  (CBDCs) on cross-border faster payments. The bulletin
          liance.org/ux-guidelines.                               examines the CBDC market landscape, the distinction
                                                                  of wholesale versus retail distribution of CBDCs, and
          Fleetcor agrees to comply with                          how liquidity management is orchestrated in the CBDC
          court ruling in FTC case                                world. The bulletin also examines recent CBDC pilots
                                                                  and provides lessons learned from those and other
          Fleetcor Technologies Inc. received a court order in the   research projects.
          FTC  marketing  practices  and  disclosure  case  the  com-
          mission filed against the company in December 2019.     Threat management spend
          The FTC alleged that Fleetcor charged hundreds of       to reach $14 billion by 2028
          millions of dollars in hidden and undisclosed fees to
          its customers after making false promises it could save   A new study from Juniper Research revealed that
          them money on fuel costs.                               spending on unified threat management by enterprises
                                                                  will increase by 98 percent between 2023 and 2028 glob-
          The court order limits injunctive relief to Fleetcor’s fuel   ally, from $7.5 billion in 2023. As the cyberthreat land-
          card business in the United States and requires the com-  scape becomes more complex, with growing enterprise
          pany to implement a set of disclosure practices, such as   cloud adoption, IoT devices being used and AI power-
          crediting customer payments on receipt date or provid-  ing new threats, unified threat management is necessary
          ing notice to customers in advance of receiving a new   to remain secure, Juniper stated, adding that enterprises
          fee. Fleetcor stated it will comply with the order and has   will increase investment as they come to terms with the
          already voluntarily implemented multiple disclosure     expanding threat landscape.
          enhancements.
                                                                  Unified threat management provides a single hardware
          SmartStream touts AI-enabled cash onboarding            or software installation that includes multiple security
                                                                  functions, Juniper noted.
          SmartStream,  a  financial  transaction  lifecycle  manage-
          ment solutions provider, heralded its latest version of   Paysafe studies consumer spending,
          SmartStream Air—with new AI functionality designed      payments preferences
          to onboard cash balances faster and more accurately,
          while improving cash reconciliations. The key unique    Consumer demand for travel, leisure and other experi-
          selling proposition for SmartStream Air version 8 is for   ences remains strong despite increased cost of living,
          quick and easy onboarding of cash balances; plus, it pro-  according to Paysafe's annual Lost in Transaction' study:
          vides a competitive advantage by outperforming slow,    Consumer Payment Trends 2023: How consumers' shifting
          expensive and ineffective systems, the company stated.  priorities are impacting the experience economy. Paysafe sur-
                                                                  veyed 14,500 consumers across multiple world regions
          Wink wins Best of Show at FinovateSpring 2023           and found that 51 percent are prioritizing spend in these
          Wink, a provider of multimodal biometric authentica-    leisure areas over other discretionary spending.
          tion and payments, was named Best of Show winner
          at FinovateSpring 2023. During a seven-minute, live     Research also revealed that more than 27 percent of con-
          on-stage demo, Wink's founder and CEO, Deepak Jain,     sumers are spending more on eating out and takeaways
          showcased a user logging into their account on any      than they did before the cost-of-living crisis, 25 percent


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