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ChapterTitle
IndustryUpdate

APPOINTMENTS NACS taps Dave Charles
Dave Charles, chairman of Cash Depot Ltd, was named
FranConnect appoints Austen Asadorian the 2023-2024 chairman of the Supplier Board for the
National Association of Convenience Stores. He was
FranConnect appointed Austen Asadorian as its chief presented with this honor at the 2023 NACS Show in
revenue officer. Asadorian, with over 15 years of expe- Atlanta, Georgia. In his new role, Charles plans to foster
rience in the hospitality, restaurant and retail sectors, collaboration and partnerships within the convenience
will oversee FranConnect's global go-to-market and store industry, helping suppliers understand opportuni-
revenue organization, supporting the company's ongo- ties available through NACS partnerships and support-
ing growth and expansion into new markets. Asadorian ing the NACS Retailer Board and retailers, NACS stated,
most recently, served as senior vice president of sales adding that he will also represent Cash Depot at NACS
at SevenRooms, where he was responsible for North meetings and events.
American sales, global key accounts and partnerships.
Mark Delaney joins Kani Payments
Steve Bone replaces Cyndie Martini at MAP
Kani Payments appointed payments industry expert
Member Access Processing (MAP), the leading provider Mark Delaney as head of customer success. Delaney's
of Visa DPS Debit, Credit, ATM, Prepaid, and Mobile expertise in customer engagement and contract negotia-
Processing for credit unions, has appointed Steve Bone tion will support Kani's global expansion, the company
as its new CEO. With 31 years of experience in finan- stated. Previously, at EML and Flex-e-Card, established
cial services technology, Bone was previously COO at a track record of using a customer-centric approach and
Trellance, which offers data analytics and business intel- synergy identification skills to build customer success
ligence solutions to credit unions. Bone plans to expand teams for financial clients. Delaney will focus on helping
MAP's technology, mobile, and online capabilities while e-money institutions meet regulatory demands, empow-
maintaining its strong customer service model for credit ering clients with technology, streamlining processes
and debit card processing. Bone succeeds company and exploring growth opportunities.
founder Cyndie Martini, who, MAP stated, is leaving
behind a lasting legacy in the industry.

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