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report that this has not always been the case."
Evgeniy Ivantsov, chief marketing officer at FYST, char-
acterized the PSR's APP fraud report as both a wake- Unlock Your
up call and a report card for payments and financial
services providers.

"The PSR's decision to release performance league ta- Growth Potential
bles for payment companies on the issue of APP fraud
businesses," he said, noting that the league tables show With a BCP Loan
underscores the growing importance of transparency
and accountability in safeguarding consumers and

those who excel and those who perform poorly in
fraud prevention.
Getting to yes
Roger Fisher and Bruce Patton's business best-seller,
Getting to Yes: Negotiating Agreement Without Giving In,
was reissued in 2011, 30 years after its initial publica-
tion, to address a flatter, faster and connected world in
which the authors had observed a paradigm shift from
pyramids of power to networks of negotiation where
participants negotiate on different levels. "At one level,
negotiation addresses the substance; at another, it fo-
cuses – usually implicitly – on the procedure for deal-
ing with the substance," they wrote.

Following this logic, early payments might be consid-
ered single-level negotiations between a POS device
and processing host that were ferried back and forth
over a dial phone line. Over time, payments industry
stakeholders layered additional technologies and val-
ue-added services on top of these transactions, creat-
ing multiple playing fields.

Fast-forward 40 years or so, and transactions are
played on multiple boards by ever-evolving entities.
As experts have noted, today's supervisor or channel
partner may be tomorrow's direct report or direct com-
petitor. And through it all, moving pieces on all the
boards and even the rules of the game keep changing
for payments industry stakeholders.

In this dynamic environment, transactions live ev-
erywhere, as features of verticalized software and as
ongoing conversations among consumers, merchants BOCA
and brands. Even declines are not final, according to CAPITAL
FlexCharge, a fintech startup that transforms declines PARTNERS
to approvals in real time and at no cost to consumers.

FlexCharge is one more example of the everchanging,
multilevel game of payments where there is no final Get a loan from $100,000 to
answer, because tomorrow's transactions will always
be smarter, faster, more secure and more transparent $5,000,000 for your ISO today
than the technologies we know today.

Dale S. Laszig, senior staff writer at The Green Sheet and founder
and CEO at DSL Direct LLC, is a payments industry journalist Call Now: 844-531-4957
and content strategist. Connect via email dale@dsldirectllc.com,
LinkedIn www.linkedin.com/in/dalelaszig/ and Twitter https:// bocacapitalpartners.com
twitter.com/DSLdirect
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