Page 18 - GS231201
P. 18

Views





                                                                Credit for the less creditworthy?
          Insider’sreport                                       An August 2023 survey by Motley Fool revealed that 35

            on payments                                         percent of Americans had used BNPL during the previous
                                                                12 months. While that's down from 56 percent in 2021, the
                                                                research suggested BNPL has appeal to at least some folks
                                                                who probably shouldn't be making these commitments.
        Will that be cash,                                      Nearly half the BNPL users surveyed (48 percent) admitted
                                                                that they are turning to these plans to finance purchases
                                                                that wouldn't otherwise fit their budgets. And it shows:
        card or pay later?                                      better than one in four (26 percent) BNPL customers admit
                                                                to having missed or made a payment late.

        By Patti Murphy                                         Motley Fool found BNPL is especially popular with younger
                                                                Americans. The website's researchers found 50 percent of
                 he old checkout query "will that be cash or card,"   adults  between  the  ages  of  25  and  44  were  using  BNPL,
                 may be ready for an update to include buy now   compared to just 19 percent of those over the age of 54. I get
                 pay later? It's really not far-fetched. Buy now,   it: the older one is the more rough economic times there are
        T pay later (BNPL) has been gaining in recent           to remember; it makes older consumers think twice before
        years, and this holiday season it's been on fire.       overextending themselves with a new credit product.

        Adobe Analytics reported that online retailers rang up $7.3   As I explained to my colleague a few years ago, proponents
        billion in BNPL transactions between Nov. 1 and Nov. 26.   of BNPL like to point out that it's a great credit product
        In October, Adobe predicted online merchants would ring   for underbanked consumers—those, for example, who may
        up a total of $17 billion in BNPL transactions this holiday   have an account at a financial institution but have thin or
        season.                                                 nonexistent credit files and can't obtain a credit card with a
                                                                decent limit. This could be a problem.
        I'm not convinced the $17 billion prediction will be met. But   Appealing repayment terms
        then, $7.3 billion in a single month is big, although maybe
        not that much of a surprise given the current interest rate   That's because many of these folks are considered
        environment.                                            "financially fragile," to borrow a phrase from a recent study
        Many of the big-name BNPL providers offer consumers the   by the Federal Reserve Bank of New York. The New York
        option to pay off purchases, at zero interest, and pay down   Fed's researchers found a "disproportionate" number of
        the balance every two weeks.                            BNPL loans are going to these financially fragile consumers.

        During a presentation on BNPL a few years ago, a colleague   Morning Consult has a similar take on the trend. Its
        leaned over and said to me, "I don't get it."           research suggests the overwhelming majority of BNPL
                                                                customers (69 percent) are Gen Z adults and Millennials,
        To which I explained, "It's going to be popular with folks   and most are unbanked (20 percent) or underbanked (47
        who  have  thin  or  non-existent  credit  scores.  It  will  give   percent). These individuals tend to be mid- to high-income
        them the chance to spread out payments without blowing   individuals, Morning Consult's research shows, but they
        their weekly budgets."                                  also tend to carry more debt than the general population.
                                                                "The debt habits of BNPL users should serve as a warning
        She then asked, "But aren't they going to find themselves   sign to providers about their customers' financial health,"
        overextended and unable to make payments on time?"      the market research firm wrote in a recent report.

        I replied, "Well, yes, but then that's one way these companies   Findings of a recent survey by J.D. Power drive home the
        make money." I  answered  quickly,  not  thinking  through   point. Thirty-two percent of consumers who were at risk of
        the potential problems.                                 being unable to cover their basic financial needs had used
                                                                BNPL in the previous 90 days, the firm said.
        (Another way these companies make money, of course, is
        by charging merchants a percentage of the ticket. Leading   However, these consumers are not alone in using BNPL at
        BNPL provider Affirm, for example, charges merchants    the POS. In a report on its research, J.D. Power said nearly
        between 4.29 percent and 8 percent, upfront. I suspect   a quarter (23 percent) of well-healed consumers (those who
        many of these are the same merchants who balk at paying   said they had no difficulties covering their basic financial
        2 percent to 4 percent per transaction in card interchange.   needs) also had used BNPL in the previous 90 days. "They
        But that's a different discussion for a different day.)  appear to use BNPL to purchase out of preference rather
                                                                than necessity," the firm wrote.

        18
   13   14   15   16   17   18   19   20   21   22   23