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Education
                                                     ChapterTitle

                              StreetSmarts                                                SM




























                           Essential distinctions between


                         cash discounts and dual pricing




        By Nick Cucci                                            Businesses that offer cash discounts can provide a bet-
        Fluid Pay LLC                                            ter customer experience and encourage customers to save
                                                                 them money on fees.
                  usinesses are always looking to do more with   What is dual pricing?
                  the money they receive. However, each time
                  a customer makes a purchase using a card,      Dual pricing is the act of applying surcharges to pur-
        B a business typically ends up forking over a            chases, a practice that involves applying a secondary fee
        transaction fee to process the payment through a payment   when customers choose to pay with a credit or debit card
        processor.                                               (see http://tinyurl.com/2m4bvdsz). For businesses, the goal
                                                                 of this process is to have the customer cover the cost of
        To mitigate these processing fees, businesses have a cou-  the fee associated with their transaction.
        ple of options: cash discounts and dual pricing. In this
        article, I will take a look at what these methods are and   Businesses that embrace dual pricing can make it easy
        how they support both customers and businesses.          to cover fees from payment processors. More important-

        What is a cash discount?                                 ly, they make it so customers that are not causing fees
                                                                 will not have to pay the price. It places the responsibility
        A cash discount is an opportunity to save customers      on the customer for choosing their payment method of
        money by allowing them to pay a lower amount when        choice.
        they agree to pay in cash as opposed to with a credit or
        debit card (see http://tinyurl.com/32dd9fxn). Since compa-  The amount of a surcharge can vary. However, these
        nies often end up paying fees when processing card pay-  fees are highly regulated and are often determined by
        ments, a cash discount can make it easy for those who    the payment processor, as well as the government. Ad-
        aren’t paying with a card to save since they will not cost   ditional rules often apply when using dual pricing with
        the company any additional fees.                         customers.
                                                                 Differences between cash discounts and dual pricing
        The amount of a cash discount can vary, but it is often a
        percentage of the total purchase price. Although paying   Following are some main differences between these two
        in cash is less common than it has ever been, offering a   popular ways to navigate transaction fees.
        cash discount allows businesses to provide better service
        to customers whose purchases will not lead to additional    • Cash discounts focus on cash customers specifi-
        fees. Sixteen percent of customers carry cash on them at      cally:  All good businesses want to reward great
        all times, and they will often pay in cash to avoid fees if   customers. When it comes to cash discounts, cus-
        they can (see http://tinyurl.com/nbpzdjbn).                   tomers who pay in cash have a lot to gain. While

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