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Education




        What to consider                                        providers make up most of the market with roughly 25,000
                                                                BTMs on their platforms. Hardware providers include
        when choosing a                                         manufacturers such as Genmega that already produce
                                                                kiosks and ATMs for other purposes, as well as Bitcoin-
                                                                specific kiosks.
        BTM provider                                            In addition, other manufacturers only produce BTMs and

                                                                no other kiosks or ATMs for other industries.

                                                                One of the leading software providers Bitaccess has had
                                                                BTMs operating on its platform for around 10 years. The
                                                                company provides support for multiple types of hardware
                                                                and  has  had  dozens  of  operators  using  its  software  for
                                                                many years.

                                                                Operator licensing and compliance
                                                                The first consideration when choosing a BTM provider is
                                                                its commitment to licensing and regulatory compliance.
                                                                Partnering with an operator registered with FinCEN as a
                                                                money services business and licensed in all jurisdictions
                                                                where it is required will help ensure that BTMs in your
                                                                retail partners' locations operate legally and adhere to all
                                                                local and federal regulations. Compliance is crucial in
                                                                protecting your business, as well as your merchants and
                                                                their customers.
                                                                The seriousness of anti-money laundering (AML)
                                                                and know your customer (KYC) regulations cannot
                                                                be overstated. A reputable operator will have a full-
        By Brandon Mintz                                        time compliance officer with supporting staff, conduct
        Bitcoin Depot                                           transaction monitoring, and report suspicious activity.
                                                                AML and KYC procedures help verify the identity of
                 he surge in cryptocurrency adoption is unmis-  customers while preventing suspicious transactions
                 takable, and for retailers and investors this   from happening as much as possible. Robust compliance
                 trend opens up new business avenues, such as   measures protect all stakeholders and the integrity of the
        T hosting a Bitcoin ATM, also known as a BTM,           cryptocurrency ecosystem as a whole.
        in-store or  investing  in a  BTM  operation  as a  franchise
        operator.                                               Additionally, these measures along with additional scam
                                                                and fraud prevention policies serve as a way to protect
        BTMs provide customers a convenient way to buy bitcoin,   customers from criminals. Reputable BTM operators work
        and  the foot traffic they attract provides  retailers with   to prevent this by implementing practices that make it
        an opportunity to increase revenue. Of course, not all   harder for illicit activities to occur at their machines. These
        BTM operators are created equal, and the market has a   include, for example, scam warnings on BTM screens and
        varied range of BTM operators. Currently, according to   not allowing customers to send to a wallet owned by a
        Coinatmradar, there are 215 BTM operators in the United   third party.
        States, with 79 percent of all domestic BTMs being operated
        among 10 companies.                                     A BTM operator should have stringent data security
                                                                protocols  in  place  to  protect  sensitive  customer  data.
        Hardware and software reliability                       Doing so will have a twofold effect: First, it will create
        The hardware and software components of a BTM are       a sense of trust and transparency between the operator
        the heart of the machine. Reliable and well-maintained   and the customer; second, it will reduce the likelihood
        hardware ensures smooth transactions, reduces downtime   that a customer gets hacked or scammed. Diligent record-
        and minimizes maintenance costs. Similarly, the associated   keeping of transactions for AML and KYC purposes is vital
        software must be steadfast, intuitive and receive regular   for potential audits and contributes to industry legitimacy.
        updates to enhance features and security measures.      Marketing and name recognition 

        Dozens of hardware and software options are available,   Choosing an operator with an established reputation and a
        but according to Coinatmradar.com, the top three software   trusted brand presence in the industry will go a long way

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