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Education


        Three ways Gen Z is                                     a payment provider or a business to buy from, compared
                                                                with a little over 35 percent from previous generations (see
        changing the world                                      http://tinyurl.com/mpdtyvr8).
                                                                No wonder  the idea  of proactive  transparency started
        of finance                                              taking root in progressive companies. Younger adults are
                                                                more willing to support businesses that are transparent
                                                                about sourcing, production, and the impact of their
                                                                products and services.

                                                                Furthermore, Gen Zers are astute at telling whether
                                                                someone is being genuine. That's a primary reason why
                                                                professionals whose sole function is to make sales can't be
                                                                successful with this generation (young adults hate being
                                                                sold something). Gen Z mostly resonates with brands that
                                                                provide education and value.

                                                                3. They have distinct spending habits
        By Chad Otar
        Lending Valley                                          Members of Gen Z are both big spenders and big savers. It
                                                                might seem hard to believe, but in 2023, most young adults
                   en Z, comprising individuals born between    managed to save money on something and then spend a
                   1997 and 2012, represents almost 70 mil-     lot on a different item or experience (more than any other
                   lion individuals in the United States (see   age group, in fact).
        G http://tinyurl.com/yv58mmwc). Since the young
        adults in this group have enormous spending power, busi-  Gen Z has been dramatically affected by the pandemic and
        nesses are tailoring their offerings to this cohort's unique   inflation. And while COVID-19 made them actively think
        preferences.                                            about  what  they  valued  the  most,  soaring  inflation  has
                                                                forced them, along with other generations of Americans,
        In this article, I'll explain how the money mindset of Gen   to learn to save and scrimp.
        Zers differs from that of preceding generations and what
        that means for financial service providers.             Young adults can easily be cheap with certain necessities
                                                                that don't mean much to them. They also enjoy thrifting,
        1. They pay for goods and services differently          and they know how to take care of their belongings so that
        Gen  Z  is  up  to  three  times  more  likely  to  use  payment   they last longer. However they will splurge on things that
        apps, in-game currencies and other alternative payment   matter the most such as a concert featuring their favorite
        methods than older generations. The young adults in this   band, the best food for their pets, luxury skincare, high-
        group who prefer digital methods expect the process to be   quality home goods, or tickets to a Broadway show—and
        almost immediate. That's why payment providers started   they don't even think about how much it will cost (see
        removing any additional steps during the transaction    http://tinyurl.com/2p89cwpw).
        experience.
                                                                As a result, companies started emphasizing the quality of
        However, that does not mean that Gen Zers are entirely   their products and the long-term benefits of their services.
        online. In fact, cash usage is also on the rise when it comes   Get to know Gen Z
        to this generation. Nearly a quarter of young adults use
        cash for most of their purchases, as they believe that would   Gen Z  is now the largest generational group in the United
        help them keep better track of their spending habits,   States. By flexing their spending power, they are quickly
        according to Credit Karma (see http://tinyurl.com/2dkazn2u).  changing the world of finance.

        This generation tends to stick with their preferred form   This generation values simple buying experiences,
        of payment. If such a method is not available, a Gen Zer   transparency, authenticity and quality. Though Gen Zers
        would be twice as likely to delay the purchase instead of   are young, they have already been through a lot: the
        using an alternative payment method. For this reason,   aftermath of 9/11, the financial crisis of 2008, the pandemic,
        many businesses started offering a wide range of payment   and the current inflation surge. These events have shaped
        options.                                                them into a purposeful, pragmatic generation of digital
                                                                natives who prefer to splurge only on the things that truly
        2. They value other things                              make them happy.
        EY researchers found that over 50 percent of Gen Z      Chad Otar is CEO of Lending Valley Inc. For information about the
        respondents admitted that environmental, social and     company, please visit www.lendingvalley.com. To reach Chad, send an
        governance factors are important for them when choosing   email to chad@lendingvalley.com.

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