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IndustryUpdate

drive product innovation. His responsibilities will also SpotOn welcomes two execs to C suite
include enhancing Clio's financial services capabilities
and collaborating with industry experts to advance its SpotOn, a provider of software and payments, appoint-
fintech roadmap globally. Axelrod's experience includes ed Lambert Walsh as chief customer officer and Sarah
leadership roles at Radian Capital, Mindbody and Ekstrom as chief people officer to support its growth
HoneyBook, where he excelled in operational excellence and commitment to customer success and talent devel-
and revenue growth, Clio stated. opment. Walsh, formerly with Adobe and McAfee,
brings extensive experience in customer success, special-
PayRetailers appoints Patrick Lemay izing in building strong, end-to-end customer relation-
ships that drive acquisition, retention and engagement,
PayRetailers selected Patrick Lemay as its head of cor- SpotOn stated. Recognized with Forrester's Voice of the
porate development. With over 16 years of experience Customer Award, Walsh will lead SpotOn's Customer
in fintech, financial services and payments, Lemay has Success team, optimizing experiences for clients in
managed over 25 major M&A transactions worth over diverse industries.
$3 billion and led notable acquisitions in Latin America,
PayRetailers noted. Ekstrom, with over 20 years of HR leadership experience
at Heineken, Zillow and Amazon, will oversee scalable
His achievements include a $4.8 billion go-private deal HR processes and initiatives to enable SpotOn's rapid
with CVC and Blackstone and navigating an NYSE expansion while preserving its strong company culture.
SPAC merger. Lemay now aims to replicate PayRetailers' Her expertise in talent development and organizational
LATAM success globally, pursuing strategic acquisitions growth positions SpotOn to continue empowering small
and enhancing payment solutions in new regions to businesses, the company stated, adding that Walsh and
position the company as a global payments leader, the Ekstrom bring a dynamic combination of leadership that
company added. will enhance SpotOn's service and growth trajectory.

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