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Insights and Expertise




                                                                plementary skill sets.
            Sometimes reps don't know that                      People are lured into this industry with the promise of re-
              they are presenting high-risk                     siduals and entice merchants into cash discounts and dual

              accounts as low-risk, because                     pricing 0 percent programs that offer kickbacks.  Others
                                                                go so low on their rates that they erase any possibility of
           they don't ask the right questions;                  profit for themselves and the rest of us. When MLSs get
           other times they are participating                   80-85-90-95 percent splits, there is little left over for other
                                                                MLSs, ISOs, banks and processors. It's time for everyone
                          in the fraud.                         in the value chain to think about how we can be better.
                                                                Want to know more? Keep reading The Green Sheet and
        these systems—just because you want to make money       consider following me on LinkedIn, where we can share
        from them—is not a good look.                           ideas and support each other.
        I have seen merchants find out they have been ripped off,
        and they're in a non-cancelable lease. We will not allow   Allen Kopelman, a serial entrepreneur, is co-founder and CEO of
        agents who do this sell for us, because we do not want to   Nationwide Payment Systems Inc. and host of B2B Vault: The Payment
        be associated with this type of business practice.      Technology podcast. Email him at allen@npsbank.com nd connect on

        Presenting high-risk as low-risk                        LinkedIn https://www.linkedin.com/in/allenkopelman/ and Twitter @
                                                                AllenKopelman.
        Sometimes reps don't know that they are presenting high-
        risk accounts as low-risk, because they don't ask the right
        questions; other times they are participating in
        the fraud. In some cases, the merchant is a fraud-
        ster showing an MLS a website selling basic con-
        sumer goods, clothing and electronics, but hiding          Snapshot of Upcoming Events
        the real product behind it.

        You can't see that they are really selling CBD,
        gambling or illegal items. The MLS gets fooled,
        and maybe underwriting does not catch it either.
        Sometimes a simple Google search could reveal
        something about the merchant, but there are oth-
        er telltale signs, such as uniform or high pricing
        on all items. If you ask for the inventory pictures,
        they may make excuses. I've also seen MLSs par-
        ticipate in this type of fraud.                                  February 5 - 7, 2025

        I get it that everyone wants to make money, but                Rosen Shingle Creek  Orlando, FL
        do it the right way. Underwriting doesn't always          https://www.atmia.com/conferences/us/registration/
        catch this type of fraud, and it impacts everyone.
        Vendors get burned, MLSs have a harder time
        getting new accounts approved and underwriters
        become extra cautious.

        We sent in a deal, and the underwriter asked how
        we got the client. We explained it was an inter-
        net lead, and they showed us that the documents
        were all fake. I could teach a whole class on how
        to spot this activity now.
        Let's turn the page                                            USA 2025 Symposium

        Most merchants that participate in subpar deals           February 12 - 13, 2025
        are taking advantage of an ISO or MLS, which is
        not a good way to start a relationship. Instead of   The Ritz-Carlton, Tysons Corner  Washington, DC
        beginning a relationship at a competitive disad-        https://womeninpayments.glueup.com/event
        vantage, create a partnership of equals with com-                   114654/register/


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