We wish to thank Darin Horrocks, executive vice president of business payments at REPAY, for the following perspective on digitizing accounts payable (AP) processes: "The past few years have seen increased digitization and automation of business processes as a means to increase productivity and expand operations. And this accelerated through the pandemic, as companies needed to operate under new protocols and provide services in new ways. As companies began investing in different technologies and embracing digital payments, one area seemed slow to digitize: the AP department, where continued sending of physical checks to partners and vendors strained resources.
"Whether you send five or 500 checks to vendors and suppliers each month, you're likely wasting resources on mailing those checks. With an automated AP solution, businesses can pay their partners quickly and safely through their preferred payment methods, adding another layer of convenience. With manual payments eliminated, employees responsible for processing payments can devote time to projects that help drive further growth across the business. "It's important for tech-forward businesses to assess how they can be more effective for their customers, employees and vendors, and it makes sense for them to embrace innovation in their AP department. With AP automation, employees can focus on critical projects that contribute to revenue growth, instead of spending their whole day sending physical checks.
"AP automation also enables you to have the data and reporting to ensure that exceptions are properly managed, with the ability to retry payments if necessary. With a comprehensive AP solution, businesses will have access to all transactional data, including when and through what method payments were made. These valuable insights make it easier to manage outbound payments and understand vendors' payment preferences, ultimately creating a better overall relationship. AP automation has company-wide positive impacts, and there's no better time than now to consider your options."
Have you digitized your AP department or other areas of your business recently? Let us know your thoughts on this and other ways to use technology to improve efficiencies and quality of service at greensheet@greensheet.com.
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