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Protect ecommerce with unified

chargeback management

• Affordable rates: A cost-effective pricing structure
protects margins. Chargebacks are expensive and
time-consuming. Chargeback Mitigation Suite is
affordable and easy to use.
• Customer experience: A dedicated account manager
provides additional support to every merchant at
every stage of a dispute, inquiry or chargeback.
• Consultative services: A thorough review of a client's
hargebackCops launched Chargeback Mitigation current system will help to identify potential causes
Suite, a technology platform designed to make of chargebacks and customized remediation services.
ecommerce secure and abuse-free for mer- • Domain expertise: A team of chargeback specialists
C chants. The integrated technology suite pro- work extensively on each dispute to align evidence
vides chargeback prevention alerts, automated chargeback with reason code guidelines.
rebuttal documents and can perform in-depth charge- • Operational efficiencies: A tailored approach
back analysis. Built by leading technologists, the solu-
tions and toolkit can help merchants optimize conversion to chargeback mitigation management for each
merchant, combined with quality assurance, helps to
rates through advanced risk management, stated George
D'Cruze, chief operations officer at ChargebackCops. defend against chargebacks and representments while
optimizing conversions and keeping chargeback
ratios low.
"At ChargebackCops our core team has built the architecture
and set up risk departments for major tech companies such • Comprehensive toolkit: A unified, proprietary toolkit
as Amazon, Google and Virtusa," D'Cruze said. "We wanted provides the client with everything needed, including
to use our strong domain experience to solve the multi- taking liability actions against a chargeback and
billion dollar chargeback problem impacting enterprises managing chargeback alerts and business analytics.
and small and midsize businesses." The toolkit's Self-Monitoring Analysis Reporting
Tool (S.M.A.R.T.) provides the client with individual
ChargebackCops set out to offer an alternative to exorbitant chargeback details, metrics and key performance
fees, unnecessary charges and poor customer service that indicators.
are prevalent among managed service providers, D'Cruze • Data Security: A fully integrated suite of internal and
noted. They combined leading edge technology, affordable external cloud-based compliance strategies protect
prices and deep knowledge gained by working with leading client networks from unauthorized access and security
card brands, to create a compelling and user-friendly data breaches.
solution, he added.
Partners, resellers welcome
Customer-driven
D'Cruze further noted that ChargebackCops support
ChargebackCops clients and partners can independently specialists have a consistently high chargeback recovery rate,
manage the company's solution suite, D'Cruze stated, adding which helps clients and partners maintain low chargeback
that Chargeback Mitigation Suite and its patent-pending ratios. In addition, he mentioned that the company does not
tools are continually updated to improve efficiencies and charge any extra fees for platform integration.
swiftly defend against disputes. "Our product vision is to
empower clients and eliminate any dependencies," he said. ChargebackCops combines knowledgeable professionals
"The platform is easy to manage and dedicated support is with self-managed services to offer clients the best of
available whenever they need assistance." both worlds while helping them recover and mitigate
chargeback losses with minimum effort and at affordable
Following are additional features and benefits the company prices, D'Cruze pointed out.
described:
"ChargebackCops is a customer-centric, technology-driven
Company: ChargebackCops company that is focused on the future," D'Cruze said. "We're
Product: Chargeback Mitigation Suite constantly evolving, learning and working with partners
Website: www.chargebackcops.com and clients to improve the customer experience."
Contact: info@chargebackcops.com

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