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NewProducts
NewProducts

Safe transactions even on third-party websites

and supplier relationships up and running as quickly
as possible. Similarly, organizations that act as service
providers need to demonstrate a strong security stance in
relation to information and payments collected for their
commercial partners; this applies to all kinds of companies,
including those that handle a range of travel bookings and
services and insurance companies that pay to register or
update policy holders, he added.

Patented technology suite

emafone, a leading provider of data security Barnett further noted that Semafone SecureWeb+ is an
and compliance solutions, added SecureWeb+ extension of Semafone's Cardprotect Voice+. He added
that the solution enables outsourcing partners to complete
to its technology suite. The solution is designed
S to mitigate risk while providing a frictionless payments in a secure and PCI-compliant manner on any
merchant's website. The solution also eliminates the need
customer experience by enabling merchants to securely
process payment card and sensitive data across multiple to store sensitive data, he said. Semafone's Cardprotect
Voice+ uses dual-tone multifrequency (DTMF) masking
channels, the company stated.
to shield payment information from auditory call and
Gary E. Barnett, chief executive officer at Semafone, stated screen recordings, and when combined with Semafone
the new solution extends payment capabilities for service SecureWeb+, consumer data is neither seen nor heard by
the agent.
providers, securing payments on third-party merchant
websites and CRMs without compromising PCI DSS Semafone noted that SecureWeb+ is ideal for organizations
compliance.
looking for a quick, customizable implementation and is
"Today, customers expect a modern, frictionless experience designed to initiate and strengthen customer relations.
and don't want to be passed around from agent to agent Semafone SecureWeb+ users can configure as many
third-party websites as needed for successful business
across different channels," Barnett said. "With the
integration of Semafone SecureWeb+, contact center operations, as well as virtually every payment PSP. With
the addition of Semafone SecureWeb+, organizations also
agents will regain control over payment applications and
eliminate the challenges of toggling between tools and can be confident in their ability to deliver strong security
for both their commercial partners and their customer base,
calls to complete payments for customers."
the company noted.
Seamless customer experience
"Everyone in the service delivery chain needs full confidence
Barnett pointed out that Semafone SecureWeb+ adds value they can enable seamless customer interactions and those
by enabling agents to utilize different web applications to transactions are secure and PCI DSS compliant," Barnett
upsell and cross sell, adding more value to each transaction. said. "Semafone's patented technology and certified security
In addition, the solution enables outsourced service solutions are timely solutions that help organizations
providers (OSPs) and business process outsourcers (BPOs) stay compliant while meeting ever-changing regulatory
to complete payment interactions seamlessly and securely, requirements. Our product portfolio, comprised of superior
improving the customer experience. technology, has multiple deployment capabilities designed
to ease the burden of compliance and provide a frictionless
"Cost effective and complete PCI DSS compliance is a customer experience."
challenge for OSPs and BPOs, as they frequently have to
toggle between different technology and payment service
providers (PSPs)," Barnett said. "Semafone SecureWeb+ is
ideal for anyone handling multiple CRM and integration Company: Semafone Inc.
touch points or seeking to initiate short term integrations
and engagements like seasonal demand." Product: Semafone SecureWeb+
Website: https://semafone.com
Barnett went on to say that fast, simple and secure third-
party integrations can help enterprises get affiliations Contact: nasales@semafone.com

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