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Features

    Get ready for biometric payments

                                                                Alternative payment link

                                                                Another key metric that suggests biometric payments
                                                                are on the rise is alternative payment usage. "The rise of
                                                                alternative payments can help bring biometric payments
                                                                further into the mainstream," said Joe Kleinwaechter, Vice
                                                                President, Innovation and Design at Worldpay, quoting
                                                                key findings from the Worldpay's 2016 Global Payment
                                                                Report. "Consider that mobile wallets are expected to
                                                                eclipse plastic as the most popular payment method by
                                                                2019."

T echTarget.com defines biometrics in the pay-                  Kleinwaechter also believes the barriers to biometric
              ments context as "a point-of-sale technology      payment adoption fall into two categories: the limited
              that uses biometric authentication to identify    number of POS devices equipped to accept such payments
              the user and authorize the deduction of funds     and the hesitancy of consumers to convert from payment
from a bank account."                                           options they've grown accustomed to. "The more
                                                                opportunities consumers have to use this technology and
Biometric payments today are typically generated                see others using it, the more likely they will be to trust this
through a mobile or wearable device and use two-factor          form of authentication and use it more moving forward,"
authentication methods, such as personal identification         he said.
numbers (PINs) and fingerprints, to qualify transactions.
Most such devices are also equipped with contactless            Merchant acceptance lagging
payment technology, which is designed to safely pass
data from one device to another without the friction of         Now that embedded wallets and contactless payment
entering numbers, swiping mag-stripe cards or inserting         capabilities are being built into biometric wearables,
(sometimes called dipping) smart cards.                         consumer curiosity for biometric payments is likely to turn
                                                                into market demand. However, the average merchant's
Consumer adoption of biometric payment methods has              inability to accept payments made from biometric devices
been relatively slow. This is particularly true in the United   is a significant barrier. Even if today's consumers were
States and other countries where card-based payments are        ready to adopt biometric payments more readily, they
still preferred. However, adoption of devices that employ       would still have to carry credit and debit cards, since so
biometrics is on the rise, and experts are predicting the       few merchants are ready to accept these payments.
widespread adoption of biometric payments will soon
follow.                                                         According to Kleinwaechter, the price of biometric devices
                                                                is more of a burden for merchants than consumers.
So many biometric advancements are afoot today that             "Consider the sluggish start to EMV adoption as a
multiple technologies are converging. A recent ABI              comparison," he stated. Nevertheless, Juniper Research Ltd.
Research Inc. report, Biometrics Applications in the Financial  recently predicted 770 million biometric authentication
and Banking Sectors, analyzed the increasing use of             apps will be downloaded annually by the year 2019. And
biometrics in banking and payments and discussed the            as the Internet of Things, biometrics and wearable markets
latest pairings between startup biometrics firms and top-       mature, making these transactions convenient and
tier payment card players. According to the report, these       friendly for consumers, contactless payment acceptance is
partnerships are being formed to boost mobile biometrics        predicted to gravitate into the mainstream across all retail
in payments and banking.                                        channels.

"This market shift is occurring faster than initially           "Retailers need to demonstrate the value that biometric
anticipated, with global revenues for biometric banking         authentication adds to the shopping experience beyond
technology expected to top $4 billion by 2021," Dimitrios       speed," Kleinwaechter noted. For example, he feels that
Pavlakis, an Industry Analyst at ABI Research told news         since biometric authentication eliminates the need to
portal Planet Biometrics.                                       remember the various PINs that are associated with most
                                                                traditional payment methods, the retail community can
                                                                help speed adoption by offering biometric authentication
                                                                at checkout as a convenience. "By using unique features
                                                                that cannot be lost, forgotten or changed, biometric
                                                                sensors could make forgetting passwords a thing of the
                                                                past," he said.

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