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News

Contactless, cardless

cash gains U.K. adoption

B arclays Bank PLC revealed it is testing a card-
less cash program in the United Kingdom.
The initiative uses smartphones and near
field communication (NFC) technology in
lieu of plastic cards and is in pilot at 160 Barclays ATMs.
The number of participating ATMs is expected to grow
to 500 in January 2017, Barclays representatives stated.

A new feature on Barclays' mobile app will enable
customers to withdraw up to £100 cash per visit, by using
a one-time PIN and tapping an NFC-enabled Android
phone at an ATM. Customers without smartphones can
also redeem cash at participating ATMs, by selecting
"Cardless Services," entering a money voucher ID and
PIN, and confirming the transaction. The ATM will
dispense the voucher amount.

Barclays is also promoting its CashSend money transfer
service, which allows customers to send and receive
cash at any Barclays ATM UK location 24/7. According
to the bank, the service is easy and convenient and is
not restricted to Barclays customers. "With over 160
Barclays ATMs nationwide, you now have flexibility
and convenience of sending or receiving cash," the
company stated. "CashSend can be initiated via the
ATM or through Hello Money."

Ashok Vaswani, Chief Executive Officer of London-
based Barclays Bank, said customers have become
accustomed to using smartphone apps for mobile
commerce and banking. "We want taking out cash to be
just as easy," he said. "With Contactless Cash, customers
can quickly and securely take out money with just a tap
of their smartphone – a first for the UK."

U.S. cardless initiatives

Vaswani noted that the United States has also been
testing cardless cash. The Green Sheet reported on this
phenomenon in an article published Aug. 8, 2016, and
titled "Cardless ATMs address EMV, security concerns."
The article referenced several developing U.S. initiatives,
including the following:

• Early 2015: The FIS mobile banking app added
a Cardless Cash feature. Customers who used
the app to pre-stage a cash withdrawal receive a
tokenized, single-use quick response code to use
at a nearby ATM.

• September 2015: PAI and Fiserv Inc. co-produced
CardFree Cash, a revised version of Fiserv's
Popmoney mobile cash platform. CardFree Cash
users receive an encrypted token and ATM
locator, which shows nearby locations where they

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