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New payment products: Go big or fail fast.............................1 What is Money20/20
By Dale S. Laszig Part Two................................................................................................. 28
The payments industry has produced a long line of products – some By Brandes Elitch, CrossCheck Inc.
successful, others not. What can we learn from innovators in today's This second article in a two-part series on Money20/20 spotlights
dynamic, fast-paced development environment. striking developments in the payments sphere and discusses why
this show draws potential partners together in new ways.
News
What a 'quarter century' industry veteran has
NAC case against Visa, Mastercard going forward.........10 learned about the high-risk merchant niche..................46
The U.S. Supreme Court reversed the defendants' appeal so NAC
and 13 independent ATM operators will get their day in court with By Steve Duniec, Payment Advisors LLC
Visa Inc., Mastercard and assorted card-issuing banks. The high-risk merchant niche is a challenging moving target, but
healthy margins and solid retention are worth it for those willing to
Contactless, cardless cash gains U.K. adoption................. 12 put in the effort.
Barclays Bank is testing a cardless cash program in the U.K. The ini-
tiative uses smartphones and NFC technology in lieu of plastic cards Company Profile
and is in pilot at 160 Barclays ATMs. CSR Professional Services Inc.:
Top-of-the-line data security practices, programs.......... 31
It's always Cyber Monday for security pros......................... 14
With retailers facing the holiday shopping crunch, the 2016 Pre- Education
Holiday Retail Cyber Risk Report found most security specialists take a
business-as-usual approach to the peak season. Street SmartsSM
More rebranding options for MLSs.......................................... 37
NFC tag certification program targets IoT............................ 16
The NFC Forum introduced a tag certification program, a global By John Tucker, 1st Capital Loans LLC
initiative aimed at defining common operability and compliance Does it make sense for MLSs to rebrand as payroll processing sales
parameters for a diverse group of near field communication (NFC) professionals, marketing sales professionals, both – or neither?
tag applications.
Is your merchant agreement out of date?............................ 42
Industry Update................................................................................ 17 By Eugene Rome, Rome & Associates
Many payment service providers cut corners when it comes to mer-
Feature chant agreements. But doing so comes with a cost: their companies
may not be protected to the fullest extent possible.
Sales compensation among
U.S. merchant acquirers................................................................ 24 Manners matter in email..................................................44
A reprint from First Annapolis Consulting, M&A Advisory Services. By Jeff Fortney, Clearent LLC
The Mobile Buzz: Email can be a powerful retention tool for ISOs and MLSs, and it's
Mobile payment awareness inches forward....................... 25 a great way to stay in front of prospects. But lack of etiquette can
A recent survey of 4,000 U.S. smartphone users found that while drive business away in an instant.
mobile payments awareness has risen, regular use of mobile pay-
ments has remained flat in the last year. New Products
Views Residual-based loans, financing solutions for ISOs......... 48
Insider's report on payments: Secure, in-person proximity payments.................................. 49
The travails of chip and debit cards......................................... 26
Inspiration
By Patiti Murphy, ProScribes Inc. It's ABP now, not ABC..................................................................... 50
Fourteen months into life under EMV and the security protocol is far
from universal at merchant checkouts, to the frustration of mer- Departments
chants and consumers alike. Letter From the Editors.....................................................................5
Readers Speak.......................................................................................8
Resource Guide.................................................................................. 52
Advertiser Index................................................................................ 62
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