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CompanyProfile

ISO/MLS contact:
Caroline Hometh
Managing Director
978-255-3109
chometh@Rocketpaygroup.com
https://Rocketpaygroup.com

Experience matters when going global

ocketpay Group was founded in 2010 by He said the same principal applies to Germany where
Managing Director Caroline Hometh and hus- SOFORT, which links payments to online banking
band, Rod, who started the company to advise accounts, is used for payments. "We always come back
R ISOs and acquirers domestically with navigat- to the idea that alternative payments aren't alternative in
ing expansion internationally. Hometh, who began her other countries, it is their payment method, it's the way
career as an ISO, has 30 years experience in acquiring, they pay, and if you're not supporting it, you're not going
processing and partnership development. to see customers," Arthur noted.

Over the years, the company has facilitated customer Helping businesses large and small
access to multiple currencies and country-specific payment One of Rocketpay's primary goals is to help customers
solutions in many regions of the globe. Rocketpay also save money by reducing costs on international expenses.
assists customers in developing sales training specific to "A reduction in costs can come through a better
their needs in global ecommerce, international merchant understanding of how to open up new verticals," Arthur
acquiring, multicurrency merchant IDs and alternative said, adding that when companies look at doing business
payments. internationally, it is a complex landscape.

Advisory services cover the gamut, from global payment "One way to reduce your interchange, if you're a large
processing and foreign exchange technologies, payment public company, is to open up an office in that country,"
facilitation, payment institution licensing and country- he said. "If a customer is a medium-sized organization,
specific payments to compliance and project management, we can partner them with an organization in Europe that
the company noted. can help them specifically reduce their fees and get some
Think cross-border additional revenue from foreign exchange transactions. If
they're a small organization, we can pick the best partner
Joseph Arthur, Vice President of Operations for Rocketpay to make sure those fees are as minimal as possible."
Group, believes the quickest way for ISOs and merchant
level salespeople (MLSs) to grow their business today is Companies also face myriad risks associated with
to expand globally. "In the U.S., everyone is fighting over international compliance, which vary regionally. "We
basis points to survive, but in the international spectrum, write policies for different organizations, and we work
it's not that way," Arthur said. "As an organization, going with our partners to review them for legal language, for
to a different country and having a new set of currencies accuracy, and for meeting the card brand rules," Arthur
to deal with, there are partners that make it so simple said. "We will make sure their organization is trained…
that every ISO needs to be looking at their international [And] if they need an audit on the subject, we will assist
solution, absolutely." He recommends relying on third- them on that as well."
party providers with technologies that can reduce the
complexity of foreign currency management. He said Rocketpay exists to help customers succeed
by overcoming the hurdles and challenges inherent in
Simply having U.S. payment methods setup internationally growing a business on an international scale. "Everything
doesn't necessarily translate into international sales. is difficult when you are looking at it in the beginning,"
"If you're just accepting Visa and MasterCard, you're Arthur said. "But through training, understanding, and
missing an immense market and potential around the creating policies and processes, anything can be solved.
globe," Arthur said. "To give a perfect example, in the The payment industry is complex, but things can be
Netherlands, if you do not accept Ideal as an alternative accomplished. I hate the idea of someone saying that
payment method, you will not have an ecommerce something is too difficult. I never want to hear that.
business in that country." Everything can be accomplished with enough effort and
resolve."
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