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Education




        PCI compliance                                                             risk. Equipment leasing is therefore
                                                                                   not especially risky.
        It's passé to whine about the right to select a Payment Card Industry (PCI)
        Data Security Standard (DSS) compliance supplier. That said, because so many   Gateway
        licensed and competent suppliers are available, there is a strong case for ISOs
        to have the right to use any duly qualified PCI provider. The question each ISO   Some acquirers have their own gate-
        should ask is whether selecting a PCI supplier that is different than the one   way. Still, ISOs may wish to use an
        preferred by the acquirer will expose the ISO to significantly more risk than   alternative gateway for profit or for
        would using the acquirer's preferred provider.                             convenience to the merchant. A key
                                                                                   question the ISO should ask itself –
        The answer to this question is in the fine print of the ISO agreement – which   and its acquirer – is whether failure
        is worth negotiating. It's worth negotiating because there are implications to   on the part of such a provider substi-
        ISO risk that go beyond PCI suppliers into other areas, such as equipment and   tuted by the ISO would result in more
        gateways.                                                                  liability to the ISO than a failure by
                                                                                   an acquirer-approved gateway sup-
        Equipment                                                                  plier.

        Naturally, an acquirer will not want its merchants to use equipment that has   Recall that gateways maintain card-
        not been approved for use on the acquirer's network. Beyond that sensible   holder data and are therefore subject
        security and technical requirement, some acquirers will go further and wish   to potential security breaches with en-
        to oblige ISOs to use the acquirer's in-house leasing programs. This is more   suing high-dollar claims. Of course,
        controversial because ISOs may be able to find alternative leasing solutions   gateway terms usually limit mer-
        that are more profitable or preferable for other reasons. ISOs should consider   chant claims to a reasonable amount,
        parameters within which they can engage in equipment leasing with merchants   but what happens if those terms don't
        and weigh flexibility and profit in the course of that review.             hold up and the acquirer faces a claim
                                                                                   for an ISO-chosen gateway blunder?
        ISO risk with respect to equipment, in most cases, crystallizes around the   The answer, as discussed above, lies
        merchant's first month's payment, after which the leasing company assumes the   in the ISO agreement.

                                                                                   In conclusion, ISOs should consider
                                                                                   how important self-selected suppli-
                                                                                   ers are for their own business mod-
                                                                                   els and then also consider how using
                                                                                   their preferred providers may bring
                                                                                   on claims by their processors. I know,
                                                                                   this is fairly dry material, but with
                                                                                   the rising importance of gateways,
                                                                                   cloud-based merchant management
                                                                                   and other vital third-party offerings,
                                                                                   ISOs owe it to themselves to consider
                                                                                   their risks associated with such sup-
                                                                                   pliers.

                                                                                   Incidentally, there is, of course, risk
                                                                                   that is independent of acquirer claims
                                                                                   and that could arise from merchants
                                                                                   making claims directly against the
                                                                                   ISO  on  account  of  the  third  party
                                                                                   suppliers – I'll save that discussion
                                                                                   for another column.
                                                                                   In publishing  The Green Sheet, neither the
                                                                                   author nor the publisher is engaged in render-
                                                                                   ing legal, accounting or other professional
                                                                                   services. If you require legal advice or other
                                                                                   expert assistance, seek the services of a com-
                                                                                   petent professional. For further information
                                                                                   on this article, email Adam Atlas, Attorney at
                                                                                   Law,  at  atlas@adamatlas.com  or  call  him  at
                                                                                   514-842-0886.

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