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Education





        key for small ISOs, or sub-ISOs, is to develop our own unique technology that   latest and greatest applications, but
        integrates with POS systems, and ties in our processing and other applications   if they were given the ability to play
        that businesses are hungry for. As I started to research the various applications   with or demo some of these apps,
        that are available at a cost or for free, I realized there are developers who have   they might bite.
        the answers and can become your best friends.
                                                                                   But how does  one  reconcile the  fact
        As an example, I was asked about gift cards on Poynt POS systems and       that the applications may cost the
        realized that there were two gift and loyalty programs already available for   merchant $15 a pop, yet you might
        the terminal. Clover POS seemed to have even more, with dozens of unique   want them to try out an application a
        applications that a merchant could work with. So what I believe is necessary   few weeks after a system has been in-
        is getting an understanding of applications that have already been developed   stalled? The answer to that is to load
        and putting together a playbook of what really is important to one's customers   up the system, and when a merchant
        and run with that.                                                         opens and plays with an application,
                                                                                   the merchant is given a trial period
        But my potential investor wouldn't be satisfied with that response, because she   to test-drive it. When the trial is over,
        is looking for something unique and something the company could control.   the merchant can either select the ap-
        Does that mean a piece of hardware needs to be developed? Or devising an   plication  and  get  billed,  or  reject  it
        application that hasn't been developed or seen yet in the market place? How   and not get billed. I don't know how
        does one think of something revolutionary?                                 many of the applications developed
                                                                                   today give you that option. But they
        Why not test drive apps?                                                   all should.
        In speaking with some industry folks, I found the overwhelming response was   Can one still develop
        that most merchants do not have the time to listen to you preach about the   something unique?

                                                                                   Is it possible to be unique; to devel-
              Let               Be Your EMV Expert!                                op something special, unusual and
                                                                                   potentially a game changer in our
                                                                                   industry? The answer is yes, but I
                       Your EMV Eco-System Made Affordable!                        believe the service or product needs
                                                                                   to be revolutionary. When Square ap-
           eProcessing Network has the secure, payment solutions to help you stay current with the
           technologies that  keep your  merchants connected. And  with real-time EMV  capabilities,   peared,  the  concept  was  shot  down
           retailers can not only process contact and contactless payments, Apple Pay and Android Pay,   by a lot of us merchant level salespeo-
           they’re able to manage their inventory as well as balance their books via QuickBooks Online.  ple (MLSs). Who would go for high
                                                                                   flat-rate pricing, no live customer
                                                                                   service and the use of a cutesy iPad?
                                                                                   I guessed wrong on that one like a
                                                                                   lot of us did. So what could someone
                                                                                   do that is revolutionary? One might
                      is EMV-Certified                                             start with asking Apple to develop a
                                                                                   unique product for you, but we know
                                                                                   that isn't going to happen.

                                                                                   The angel investor who sought my ex-
                                                                                   pertise wanted me to devise a unique
                                                                                   product or service to work in a cer-
                                                                                   tain vertical. The business vertical
                                                                                   chosen obviously would need to have
                                                                                   enough merchants to make it worth-
                                                                                   while. The business type also would
                                                                                   have to be stable, which would likely
                                                                                   have  necessitated  significant  invest-
                                                                                   ment to attain. The product or service
                  1(800) 296-4810                                                  also probably shouldn't be something
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             eProcessingNetwork.com          All trademarks are the property of their respective holders.  that Amazon is already targeting.




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