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Spotlight Innovators

ounded in 2001 and headquartered in Memphis,
Tennessee, Impact PaySystem made their mark on
the payments industry with their Petroleum Services.
F Impact’s Executive Team is composed of industry
veterans, with over 75 years’ combined experience implement-
ing creative solutions for their customers. Through strategic
alliances with industry leaders like First Data, Elavon, and
Vantiv, Impact PaySystem is able to design unique solutions
for merchants’ individual needs. Product solutions include
credit and debit card processing, PIN secured and signature-
based debit, wireless solutions, gift card, check services,
loan products, Click2Don8 proprietary donation product and
development services.
What’s New:
Meet Impact PaySystem LLC

I mpact PaySystem has grown from a few hundred merchants in 2002 to thousands of merchants today. The com-

pany endeavors to stand out as a leader in the payment solutions market among competitors offering many of the
same generic products.

The company’s beginning was largely focused on petroleum merchants. Although this is still a focus, Impact has diversified
greatly over the past 10 years, by branching into industries such as ecommerce, restaurant, retail, lodging, and nonprofit.

“One way we differentiate ourselves is by focusing on niche markets,” said Dee Karawadra, Chief Executive Officer at
Impact PaySystem LLC, “We become the expert in areas we know, and then offer a variety of products needed to run
businesses in these markets.”
Investing in the merchant

One area Impact has invested in heavily over the years has been technology. This investment has proven successful to
the firm as it has opened up many new avenues of commerce. Impact has an in-house development team that works with
partner ISOs, agents, financial institutions and merchants to integrate and streamline services. This level of customization
has helped Impact keep relationships with customers strong, long standing and sustainable. Impact has a wide level of
product offering, including mobile payment acceptance, same day funding, petroleum-focused POS solutions, payment
products designed especially for hospitality and lodging establishments, and a proprietary restaurant ordering platform.

One recent area of concentrated focus and development has been the restaurant industry. Developed out of the company’s
successful To Go Wizard product which targets small restaurants, Impact is now preparing to release a new product that
allows restaurant merchants to export their takeout menu to an app on mobile phones or online ordering platform. This
product takes its predecessor’s functionality up another level, enabling Impact to target restaurants of all sizes with a
product that enables true integration with the merchant’s POS, rewards and loyalty tracking systems.
A great partner
Impact differentiates themselves to partners in multiple ways. The following is a short list of the many benefits provided
by Impact to ISOs and MLSs:
• Training
• Online CRM Access
• Calls and e-mails returned on the same day; no hold time
• True-split buy rate
• Flexible compensation options
• Niche markets (petroleum, lodging, restaurants)
• Agent to ISO program
• Top notch products

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