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The Green Sheet, Shepherd knows firsthand about the value of quality
training. "My first few weeks in the merchant services
CCSalesPro start industry were filled with confusion and disappointment," Spotlight Innovators
he said. "My first day on the job, I spent two hours
watching a webinar and then was challenged to get out
new podcast series in the field and sell. I felt totally unprepared." Rather
than despair or pursue opportunities in another field,
Shepherd committed to work toward change in merchant
services training.
A shared passion for education
"While my early experience wasn't great, I committed to
make a go of it because I felt merchant services was a great
industry," he said. "So I took every opportunity I found Spotlighting companies that promote
to advance my knowledge and build a strong merchant
portfolio. I also made a conscious decision to work to innovation in the payments industry
empower other sales reps and ISOs – to generate a feeling
of confidence and excitement that was lacking during my
initial introduction to the business."
It was this decision that led to the successful launch of
CCSalesPro.com and its YouTube channel, as well as
development of a proprietary learning management-
he Green Sheet Inc. has always been committed statement analysis tool. "Since its inception 10 years ago,
to advancing the knowledge and professional- our YouTube channel has logged over 1 million views,
ism of merchant level salespeople. Now we're Shepherd noted. "We've had more than 40,000 individuals
T taking that commitment to a new venue: pod- visit our website in the past year. And our software is now
casts. The Green Sheet, in partnership with CCSalesPro, being used by over 1,000 agents."
launched Merchant Sales Podcast as of July 2018. Weekly
podcasts are set to commence in August. "Podcasts are an awesome way to reach busy professionals,"
Murphy said. "James' passion for the merchant services
Headquartered in Altoona, Pa., CCSalesPro provides how- industry, his insights and his dedication to training make
to videos, blog posts and other sales training resources this a compelling opportunity. I'm truly excited to be
for MLSs. James Shepherd, CEO at CCSalesPro, and The working with him on this project." Murphy has over 40 Dedicated series of pages to showcase
Green Sheet Senior Editor Patti Murphy are hosting years of experience reporting on and analyzing trends
Merchant Sales Podcast. Podcasts include interviews with in banking and payments. She has been a contributor to your company’s unique message.
industry veterans and subject-matter experts, insider The Green Sheet for the last 18 years; her monthly column,
reports on industry trends, and questions from the field. "Insider's report on payments," is one of the most popular
features of The Green Sheet.
"While The Green Sheet has strong recognition as an online • Your own, customized News you, or written by one of
and print resource for MLSs and their merchant services "After recording the first Merchant Sales Podcast with
partners, we recognize that time-strapped professionals Patti, I am confident this show will be a great addition from the Wire that highlights our own writers
need more convenient options for advancing their sales to the content provided by each of our organizations," stories about your company
opportunities and careers," said The Green Sheet President Shepherd said. "It takes a lot of hard work to succeed in • Custom infographics
and CEO Kate Gillespie. "Podcasts are great because they merchant services. But success is achievable for those • Featured Content: updated and videos
can be accessed when and how it makes sense to listeners. individuals who are knowledgeable and determined."
We're excited to be working with James with his proven monthly, either provided by • And so much more...
track record in MLS training." "Both of our organizations want to help ISOs and MLSs
make the most of the opportunities for success in merchant
"The Green Sheet has always been a great resource for services," Gillespie said. "Merchant Sales Podcast is a
sales professionals and ISOs in our industry," Shepherd timely addition to the education and training tools our
added. "Both of our organizations share a passion for two organizations already provide tens of thousands of Contact us for more details & pricing options
helping MLSs and ISOs achieve success while keeping sale agents."
up to date with changing industry trends and business
requirements. Producing podcasts together is a great way Merchant Sales Podcast episodes are accessible online 800.757.4441
to pool our resources and collective expertise to create at GreenSheet.com, CCSalesPro.com and iTunes. Have a
something special for the industry." question or a topic you'd like to see addressed by Merchant sales@greensheet.com
Sales Podcast? Visit CCSalesPro.com/podcast to submit.
We'll do our best to answer in upcoming podcasts.
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