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ReadersSpeak

Prevent ATM jackpotting • Passcode update: Evaluate machines to ensure
W e wish to thank Paul Albright, executive vice • Custom keys: An online search for "universal ATM
passcodes have been updated from manufacturer
defaults.
president of Outsource ATM, for sending in
the following advice:
keys" revales a plethora of options for quick pur-
ATM jackpotting has moved from Mexico to the United chase. These keys are designed to open nearly any
ATM enclosure … and computer. Even if the vault
States. This phenomenon utilizes malware known as remains secure with a non-standard password, the
Ploutus-D, which compromises components of ATM inner hardware is open for manipulation.
software to gain control of hardware devices such as
dispensers, card readers and PIN pads – allowing thieves • Physical security and monitoring: Indoor place-
to dispense all the cash within the machine in a few ment, security cameras and technology to identify
moments. This new threat has the potential to cause tampering and shut down the machine are effective,
tremendous losses. yet often forgotten, ways to deter criminal activity.

While Ploutus-D is used to primarily target Opteva front Vigilance is essential. Do a thorough network evaluation
load and older Persona machines, its base components and implement as many of the measures I've listed
could also target ATMs from other manufacturers. as possible. A multi-layered approach is key. Monitor
Fortunately, you can take measures to help protect your networks for suspicious activities like unscheduled ATM
own and your merchants' ATMs. disconnections or reboots. And if you work with third
parties to manage ATM networks, discuss preventive
• Update software and patches: Firewalls and anti- measures for ATM jackpotting with them.
malware protection may be the best defense against
an ATM jackpotting attack. Help your peers
• Whitelist: Whitelisting, or locking down systems to Do you have advice to offer your colleagues in the
prevent uploading unauthorized programs and/or payments biz? Send your tips to greensheet@greensheet.com.
USB devices, helps prevent malware entry into ATM We'll consider previously published blog posts for this
computers by automatically blocking anything un- page, too.
familiar. Also disable boot and auto-run features.

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