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IndustryUpdate



          for its flagship solution for telephone-based payments, Cardprotect Voice+,   RESEARCH
          across North America. By further bolstering its already rigorous data security
          standards with these new certifications, Semafone believes it now delivers the
          strongest levels of security in multichannel payments processes to both its   Timely data on economic
          customers and partners.                                                   landscape

          T1 Payments donates to Unite Here                                         Facteus, formerly  ARM Insight,
                                                                                    launched the Facteus Insight Report on
          T1 Payments, a provider of high-risk merchant processing, is donating to   Consumer Spending and Transactions
          the Unite Here Education and Support Fund to assist hospitality workers   (FIRST). The report, found at http://
          whose jobs have been compromised due to the coronavirus pandemic. Unite   firstlfacteus.com, provides a criti-
          Here represents 300,000 working people in the food service, hotel and other   cal lens into consumer behaviors
          major industries across the United States and Canada. "As working families   and economic trends derived from
          continue to face layoffs and uncertainty during the coronavirus (COVID-   financial transaction data covering
          19) pandemic, the team at T1 Payments hopes to assist hospitality workers'   more than 1,600  companies and
          through these partners to assist with food, rent, utilities, and wages lost due   430  publicly  traded  stock  tickers,
          to reduced hours and tips," TI Payment said.                              Facteus stated. It is based on mil-
                                                                                    lions of regulatory-compliant con-
          U.S. Payments Forum offers safer POS tips                                 sumer transactions sourced directly
                                                                                    from financial institutions, fintechs
          In-person payments require interaction with high-contact surfaces, such as   and payments companies. This
          payment cards, terminals and ATMs, which can expose consumers to bac-     insight is increasingly valuable as
          teria and other germs, the U.S. Payments Forum noted. And with the global   the economic landscape shifts with
          COVID-19 situation raising awareness around hygiene in public environ-    the evolving conditions created by
          ments, the forum published practical tips for retail and petroleum merchants,   the COVID-19 global pandemic,
          ATM owners and consumers to provide a "cleaner" payment experience. The   according to Facteus.
          short resource, Tips for a Cleaner Payment Experience, can be downloaded at
          www.uspaymentsforum.org/tips-for-cleaner-payments/.                       Employees working longer dur-
                                                                                    ing pandemic
                                                                                    People are working longer hours in
                                                                                    the wake of the global coronavirus
                                                                                    pandemic and the mass increase in
                                                                                    remote work, according to new data
                                                                                    from NordVPN Teams. Researchers
                                                                                    found  not  only  a  massive  spike
                                                                                    in business VPN usage, but also
                                                                                    people working on average two
                                                                                    hours longer than usual. The aver-
                                                                                    age workday in the United States
                                                                                    increased by almost 40 percent,
                                                                                    adding  an  extra three hours -- the
                                                                                    largest jump worldwide. The UK,
                                                                                    France, Canada and Spain are see-
                                                                                    ing a two-hour increase, and busi-
                                                                                    ness VPN sales increased by almost
                                                                                    600 percent due to remote work,
                                                                                    NordVPN found.
                                                                                    Same-store insights
                                                                                    year over year
                                                                                    Credit union service organization
                                                                                    PSCU released its newest  Eye of
                                                                                    Payments study, which shares year-
                                                                                    over-year, same-store insights from
                                                                                    March  1 to  21. Researchers found
                                                                                    that while year-over-year spending
                                                                                    during that period was up 9 percent
                                                                                    overall in  2020,  the  travel  sector
                                                                                    decreased 30.3 percent. Transaction

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