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Education

to generate substantial recurring • The partner company provides services in an economically sensitive
monthly revenue if the compliance manner.
package has good value.
• The partner company has a deep understanding of the intersection be-
Third, there is the issue of who sets tween PCI and PI.
the trend for merchant services.
PCI is stale, limited and needs a With the correct partner you will be on your way to offering a needed service
refresh. Merchants need PI services, to your merchants.
that is, services that provide them Mark Dunn is an executive consultant in the merchant bankcard industry and heads up Field Guide
protection, help and information Enterprises LLC, a bankcard consulting and training firm. For more information, please e-mail Mark
about PI. The company that provides at mark@gofieldguide.com or visit www.gofieldguide.com.
the greatest value in services for the
best price will be able to grab the
early lead in the market.

How to I choose a PI service part-
ner

So, hopefully, you agree it's important
to offer PI services to your portfolio.
What criteria must a potential
partner have? I recommend that you
choose a partner that has all of these
credentials:

• The company has documented
success in the provision of PI-
mandated regulations to the
SMB and major corporation
business community for a min-
imum of five years.
• Professionals within the orga-
nization are certified by the
International Association of
Privacy Professionals (IAPP).
• The IAPP professionals within
the organization are full-time
employees.

• The company should have at
least one full-time Fellow of
Information Privacy on staff.

• The company should be certi-
fied as an SOC II company.

• The company provides servic-
es that are driven by local ju-
risdictional standards.
• The company has a declared
focus on privacy regulation,
for example, cyber privacy.

• The partner company provides
end-to-end support for both
you and each of your mer-
chants by having fully opera-
tional intake centers in multi-
ple jurisdictions.
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