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NewProducts
NewProducts

Protect, personalize document

signing with videoconferencing

• Authentication: Helps financial service providers ver-
ify the identities of all participants in a virtual signing
session.
• Co-browse: Supports simultaneous review of multi-
ple documents while addressing signer questions in
real time.

neSpan, a provider of secure, remote banking • Recording and audit trails: Captures vendor-inde-
solutions, created OneSpan Sign Virtual Room, pendent audit trails while providing the option to re-
a solution that personalizes document signing cord a virtual signing session.
O by enabling customers and service providers to
meet face to face virtually. The solution employs advanced "OneSpan Sign Virtual Room enables financial institutions
technologies to make document signing a more secure and and other organizations to safely and securely collaborate
personalized experience, the company stated. with customers in live video sessions, where both parties can
review and e-sign high-value agreements in retail banking,
Sameer Hajarnis, e-signature product leader at OneSpan, corporate banking and wealth management, as well
described OneSpan Sign Virtual Room as the next-best insurance and automobile financing use cases," Hajarnis
thing to an in-person meeting. "The Virtual Room is an said, adding that the platform provides commercial-grade
extension of our e-signature solution, OneSpan Sign," security by protecting data and documents in transit and
Hajarnis said. "It combines numerous technology features at rest.
such as e-signature, videoconferencing, identity proofing, Reimagining face-to-face meetings
guided workflow, recording, and audit trail capabilities,
into a single solution." In an environment where face-to-face interactions aren't
always possible or convenient, the OneSpan Sign Virtual
Consumers frequently need assistance and personal Room gives advisors, agents, and external sales teams
touchpoints to navigate contractual terms and conditions, opportunities to better engage with customers in real time
Hajarnis noted. The Virtual Room eliminates pain points while providing the help they need to complete lengthy
and reduces the time it takes to complete lengthy account and complex agreements in a single setting, Hajarnis noted.
openings, life insurance policy enrollments and investment
application forms. Providing a virtual face-to-face channel Hajarnis pointed out that the Virtual Room is ready to use
helps organizations connect with customers and assist out of the box and can be white labelled by third-party
with completing complex agreements in a contact-free service providers and channel partners to put the spotlight
environment. on their brands. This is particularly important for B2C
Human-assisted remote banking consumer-facing transactions that make customers feel as
if they are in the same room with their service provider,
Hybrid environments that blend human and digital signing with paper and pen, he added.
assistance represent the next frontier in today's remote-first
era, Hajarnis stated. Banks and financial institutions can "Having this additional functionality on demand is a win-
capture electronic signatures in the Virtual Room without win for the financial institution and the end consumer,"
patching together multiple apps and tools, he noted, adding Hajarnis said. "Consumers get the financial help they
that the all-in-one Virtual Room solution incorporates the need from the convenience of their home or office, and
following benefits: the institution gets access to a new, high-touch channel to
engage with customers and ultimately win them over."
• Live e-signature: Provides a secure setting where par-
ticipants can capture legally binding, admissible and
enforceable e-signatures in real time.
Company: OneSpan
• Videoconferencing: Enables service providers to Product: OneSpan Sign Virtual Room
transact with signers in different locations using se-
cure videoconferencing. Website: www.onespan.com
Contact: Rahim.Kaba@onespan.com

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