Page 16 - GS211101
P. 16

Views




                                                                The complexities of U.S. regulations

                                                                As each state has its own individual regulations to follow,
                                                                licensing processes for both merchants and PSPs can be
                                                                expensive, time consuming and complex. When entering
                                                                into new states, new licenses are required for both parties,
                                                                but there is no universal price for these licenses. It is set by
                                                                the state and between merchant and provider licenses, one
                                                                is more expensive than the other.
                                                                To address those complexities, PSPs and merchants have
                                                                been forced to take a different approach to complying
                                                                with regulation, as required by each state. For example,
                                                                New Jersey only allows withdrawals from closed-loop
                                                                cards, which places a limitation on the end-user’s access
                                                                to play. It also requires that cash be caged in a safe place at
                                                                the casino, exchanged for tokens that must be used to play
                                                                instead, requiring another step in the payments process.
        The need to build                                       In contrast, throughout states such as Michigan, prepaid


        trust with merchants                                    cards are not accepted at all, so there is a limitation on
                                                                which closed-loop cards can be used. Some states take
                                                                regulation further still, such as Tennessee, which explicitly
        in the gaming market                                    forbids gambling merchants to accept credit.

                                                                What this means for merchants
        By Kamran Hedjri                                        All of these examples highlight the challenge for gambling
        PXP Financial                                           merchants and payment providers alike when it comes to
                                                                expanding into new states. This means that when moving
        [Editor's note: This article originally appeared in Fintech Times on Sept.   a payment system into a new state, some of the process
        21, 2021. Copyright (c) by PXP Financial. Reprinted with permission.]  will have to be changed, and the merchant will have to be
              n the United States, constitutional laws allow states   prepared for the friction this could cause customers.
              to create, implement and enforce their own indi-
              vidual regulations. This is because every U.S. state   However, the regulations don’t exist within a vacuum.
        I is considered its own sovereignty, and the unique     They are the result of a complex payment environment
        characteristics of each state, such as demographics, popu-  across the United States that merchants need to know how
        lation and social standards, warrant unique law—on top   to navigate and be compliant within. The issues, instead,
        of the countrywide federal laws. For a country as large as   come from the difficulty of doing so. From the high costs
        America, this makes sense. After all, from coast-to-coast   of manpower and time required to understand a new
        and throughout the middle of America you can find dif-  market it can sometimes feel like entering a new market is
        ferent climates, environments and cultures to the point   not worthwhile. But it is.
        where they almost feel like different countries entirely.
                                                                Successfully addressing the challenges of state-by-state
        But for businesses hoping to operate across the entirety   regulation can allow gaming merchants to open up
        of the United States, much like they would in any other   new customer bases, and payment providers with local
        country, this becomes a challenge. Gaming and sports    knowledge can help speed up the journey. A payment
        betting is no exception, as each state has its own set of   provider can take on all the complexities of understanding
        laws and regulations that merchants and payment service   the payment ecosystem in the United States so that the
        providers (PSPs) need to follow.                        merchant can focus on providing an engaging customer
                                                                experience.
        The simplest solution to navigate this climate is for the   How fraud can increase the level of friction
        payment providers and merchants to work together, but
        in order to do so while ensuring there is no friction with   Fraud is another factor to consider when dealing with
        the service of either, trust needs to be established. And   separate regulations per state. The issue of fraud obviously
        to establish that trust, the payment provider needs one   creates friction for any merchant, and risk systems need to
        thing: knowledge.                                       be put in place to attempt to prevent any malicious activity.

                                                                However, with the different regulations of each state and
                                                                some states only just opening up to allow gaming and
        16
   11   12   13   14   15   16   17   18   19   20   21