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IndustryUpdate

ANNOUNCEMENTS merchant relationships through simplified payment
acceptance solutions.
ETA affirms importance
of data protection RESEARCH
In the wake of the Consumer Financial Protection Chargebacks, fraud impact travel industry
Bureau's orders that tech giants operating payments
systems in the United States turn over information on Chargebacks911 published a new report, Fraud and
their business practices, the Electronic Transactions Chargebacks in Travel, in conjunction with the travel
Association stated that the association and its members research firm Airline Information. The report, which
are deeply committed to protecting consumer data and surveyed more than 100 respondents across the airline,
digital transactions. "One of the hallmarks of the digital hotel and travel-related sectors, offers merchants a
transactions industry is protection of consumer data,” thought-provoking look at the substantial scale of the
said ETA CEO Jodie Kelley. “From encryption to tokeni- challenge that chargebacks present to the industry and
zation, we devote enormous resources to keeping digital proposes solutions for mitigating chargeback threats
transactions secure. ... We look forward to working with and payment fraud events, Chargebacks911 stated. How
Director [Rohit] Chopra and the CFPB on this important bookings are made determine the levels of chargebacks,
effort." according to the new study. Half of those surveyed said
chargebacks are more common when bookings are made
FIDO Alliance debuts new certification program direct, compared with third-parties or travel agents.

FIDO Alliance added the FIDO Certified Professional FiVerity reports on synthetic ID fraud
Program to its range of certification programs. Designed
to formally recognize the knowledge of online secu- FiVerity, a provider of cyber fraud defense, released
rity and authentication professionals, the program aims its 2021 Synthetic Identity Fraud (SIF) Report. The study
to grow the number of experts available to support delves into the formulation of synthetic identities, the
businesses implementing stronger FIDO authentication construction of such profiles, how they avoid detection
solutions. The new program assesses and validates an and more. SIF profiles are fake personas that feature a
individual's skills and expertise in relation to the FIDO mix of identity elements stolen from real people includ-
standards and architecture, as well as the identity and ing names, Social Security numbers and addresses,
authentication space. It complements the organiza- FiVerity stated, adding that while each SIF profile is
tion's functional, security and Biometric Component unique, they share a common trait: they succeed regu-
Certification programs which, FIDO said, promote trust larly. Researchers noted that the industry has struggled
and ensure products and services are high quality and to determine the scope of SIF largely due to challenges in
interoperate seamlessly together. collecting reliable data about a crime that operates under
the radar. FiVerity was able to estimate that SIF losses
Fortis Payment rebrands as Fortis grew to $20 billion in 2020 by using its Cyber Fraud
Networt, which tracks confirmed SIF profiles through-
Fortis Payment Systems, LLC, a payment and commerce out the financial services industry.
technology resource for software providers, developers,
marketplaces and businesses, reported that it refreshed JRNI finds healthy, early holiday spend
its brand look and feel to better reflect the new tech-
nology stack, solutions and value proposition it offers Today, JRNI, an experiential relationship management
to partners and developers. Now doing business as platform for scheduling and managing personalized
Fortis, the company's mission is to deliver a holistic pay- experiences, revealed results from its holiday survey
ments experience, guiding businesses to reach uncharted research, conducted by independent research firm
growth and scale. Censuswide. The survey pulled insights from 1,000 U.S.
and 1,000 U.K. consumers. The U.S. data revealed that
Paysafe relaunches U.S. partnership programs 68 percent of respondents plan to spend the same as last
year or increase their budget for the holiday season, and
Specialized payments platform Paysafe said it relaunched 59 percent plan to spend up to 20 percent more than last
its U.S. partnership programs, which provide agents, year. Also, due to reports of supply shortages and fears
ISOs, independent software vendors and financial insti- of another lockdown, 62 percent reported planning to do
tutions with an array of tailored solutions to drive con- much of their shopping early, while 7 percent indicated
tinuous growth. Through the relaunch, ISOs and agents they were already done with their shopping.
can enroll in wholesale and retail programs that provide
access to a wide range of processors, sponsor banks and Local payments key to cross-border commerce
value-added services, the company noted, adding that
its partnership programs for financial institutions will PPRO, a provider of local payments infrastructure,
complement existing banking services and strengthen released the 2021 edition of its Payment Almanac. "As

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