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ReadersSpeak





                          Is the CFPB's recent                  Will we have more Operation Choke Point-style action?
                          order a wake-up call?                 I applaud the ETA for speaking out about the industry's
                          N         ews  of  the  Consumer      efforts to safeguard data and willingness to work with

                                                                the CFPB. ETA CEO Jodie Kelley said in a press release:
                                                  Protection
                                    Financial
                                                                “One of the hallmarks of the digital transactions industry
                                                         for
                                               demand
                                    Bureau's
                                    information from Amazon,
                                                                tokenization, we devote enormous resources to keeping
        Apple, Facebook, Google and PayPal about how they       is  protection  of  consumer  data.  From  encryption  to
        gather and use consumer payment data gave me pause.     digital transactions secure." She also pointed out that the
                                                                industry works constantly to detect and address fraud
        I realize the CFPB's stated intent is to protect consumers   and has "a good story to tell" about its efforts to protect
        from privacy breaches, fraud and anticompetitive behavior.   consumer data.
        I also believe the tech giants named operate in ways
        that most of us, including lawmakers, don't understand.   I believe it will take more of us being involved to create a
        Indeed, CFPB Director Rohit Chopra stated that big tech   beneficial balance between government and industry. So
        companies "are eagerly expanding their empires to gain   let's get going.
        greater control and insight into our spending habits" but                                     aleigh Manning
        little is known publicly about how these companies "will                          Merchant Level Salesperson
        exploit their payments platforms."                      Balancing freedom and protections

        But I can't forget the FTC's overreach with Operation Choke   Thank you to Raleigh Manning for sharing his concerns
        Point, which kept going after ISOs even after the operation   here. What's your take on the interplay between enterprise
        was supposedly shut down in 2017. The CFPB said it will   freedom and limiting harm caused by bad actors? And
        study the payment system practices of Chinese tech giants   what's the best way to oversee companies whose inner
        Alipay and WeChat Pay. Is it only a matter of time before   workings are difficult to comprehend? Share your thoughts at
        the CFPB demands the same of leading acquirers in the   greensheet@greensheet.com.
        United States? Will other federal agencies get involved?
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