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Education

those not so great experiences, I ended up working at a you as a reader. "Use your industry experience and write
merchant services company with some incredible and what you think they'll want to hear" was one suggestion I
honest people, where I learned a great deal of what I know received. I'm not a mind reader, so will you help a girl out?
today. What topics do you want to read about? There is certainly
a lot we can cover including the continued supply chain
New standards set for treating uncertainties, inflation, worldly events, gas prices,
merchants and sales partners merchant retention, crypto, BNPLs, etc.
In 2013, after years of working the corporate ladder When I think about our sales partners and the sales
and recruiting and growing ISOs, I took the leap into agents I've worked with over the years, I realize that their
entrepreneurship and founded Tesla Payments. Today, experiences vary greatly, as do their interests and desire
my husband and I run the company, which was founded to learn. I will occasionally write about topics that may
with the purpose of setting new standards for the way be boring to some and interesting to others depending on
merchants and sales partners are treated. I've always your level of knowledge and industry experience, but I
believed that it's important to consider not only what your hope that you will find something useful in each article
company does, but also why it was started, as well as its regardless of your level of experience.
purpose and vision.
Stay tuned ... the rest is still unwritten.
As an entrepreneur and leader, I am a strong believer
in business fundamentals such as providing value
to customers and sales partners, collaborating with Natasa Cvijanovic, co-founder and CEO of Tesla Payments, has a proven
colleagues and team members, listening, empathizing, track record within the payment industry of cultivating successful rela-
and being fair. tionships with ISOs, MLSs and strategic partners. In developing national
sales channels, she provides training and coaching to sales partners to
I'd like to return to something I said previously. How did enable them to become better business partners and advocates for their
so many of us stumble into this industry but then remain merchants, and to assist them in building portfolios producing steady
to build a lasting career? Personally, I enjoy the challenges residual streams. She is also dedicated to consistently delivering high
found in payments and running a family-owned business. levels of professionalism, integrity, dependability and trustworthiness.
Since our business is family owned, I am frequently asked, Contact her at natasa@teslapayments.com.
"How is it working with your husband?" My response
varies depending on the day. While most of the days are
great, I won't lie: at times I have to remind myself that I Snapshot of Upcoming Events
would look ridiculous in a striped jumpsuit (laughing out
loud).

Kidding aside, when running a family-owned business,
we understand our customers entirely. Because it's not only
the company's needs that are at play, but also the family's
needs, family-owned companies, like ours, usually have
a stronger sense of dedication and responsibility than
non-family-owned companies. This motivation to ensure May 18 - 20, 2022
the survival of the family and the business results in
additional benefits such as a deeper understanding of Hilton San Francisco Union Square
San Francisco
the industry, stronger customer relationships, and more https://informaconnect.com/finovatespring/
effective sales and marketing.

And while many of us are accidental entrepreneurs, we are
not accidentally successful entrepreneurs. We have viewed
merchant service providers from a variety of perspectives
and have had both positive and negative experiences. We
have worked diligently and continue to do so, and this is
always my first piece of advice to our less experienced or
younger sales partners: you must work tirelessly early on
to reap the benefits of your labor later.
Addressing varied interests and desire to learn August 16 - 17 2022

So what can you expect from my writing over the next Caesars Palace
Las Vegas
twelve months? I won't lie. Immediately, I struggled with www.theprepaidexpo.com/
topics and ideas and what may or may not be interesting to

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