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Education

StreetSmarts SM

Learn. Connect. Engage.n. Connect. Engage.
Lear

With Natasa Cvijanovic With Natasa Cvijanovic

Get out of your own way

By Natasa Cvijanovic level salesperson and boost your sales confidence. And
Tesla Payments here I am, finally putting my psychology degree to good
use.
s I previously stated, I didn't hesitate when
given the opportunity to write for Street Confidence is arguably the most important sales skill. So
Smarts , but now that I'm writing my second much of what we do in sales is about managing objections,
SM
A article, I realize it's not all fun and games. This and confidence is central to successfully handling those.
will be more difficult than I anticipated. I walk onto the More than product knowledge, most salespeople lack the
stage and … FREEZE. Self-doubt rears its head. ability to confidently deliver their pitch and respond to
merchant objections, even though it is an essential tool for
Have you ever been in a similar situation? You step onto overcoming those obstacles and closing deals. So, is there
your stage and your confidence plummets, whether you're a way to build self-confidence if you weren't born with it?
skiing downhill at high speed, on a cold call, at a merchant
meeting or on a date. You question yourself and lose sight Contrary to popular belief, confidence can be built over
of who we are and what you want to accomplish, which time through knowledge and experience. An individual
has a negative impact on every aspect of your life and gains confidence when proof of their accomplishments
business. Has this held you back from expanding your outweighs their negative self-perception. So, what are
business or taking the next step? those accomplishments? Do you reflect on your career
to recognize and celebrate your successes? You most
Don't worry if you answered yes to any of these questions; certainly should. I've had the pleasure of working with
you're not alone. We've all been there. I doubt myself, too, many salespeople, and those who are successful are far
on occasion. And I've asked myself, what is the key to from modest.
gaining confidence in sales (and in life)?
Confidence comes in many forms. It doesn't require you
The most important sales skill to know everything or have an answer for every question.
Confident salespeople know what they don't know, and
Some people exude confidence even when they shouldn't. they recognize that they can't do everything perfectly.
For many others, confidence remains elusive. In this They accept their limitations, but they also recognize
article, I'll share some confidence-building strategies. their own talents and abilities, as well as the significance
Hopefully, by the end, you'll have some tools or increased of their accomplishments.
sales confidence to call that large merchant who's been
sitting in your pipeline for so long that you've run out of Even if an accomplishment has little to do with merchant
excuses not to reach out. The goal is to grow as a merchant services or your business, it may help increase your

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