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Education

confidence. So, if you're passionate about a subject, read a merchants with inaccurate or deceptive information, but
book on it, or try to learn a new skill. if you confidently address an objection, your prospect's
brain will likely read it as an answered question and go
Confidence building techniques on to the next.

There are multiple techniques for boosting confidence. I'll
start with three that have worked for me. The first and It takes successes and failures in sales (and in life) to build
most important step is to learn to control your negative self-confidence. You must be subjected to both—more
self-talk, which can quickly make you feel as if everyone is than most people are willing to do. If you need advice,
watching you and scrutinizing every mistake and blunder seek it. Reach out to someone you trust, such as a friend,
you make. It's a slippery slide. Stop with the nonsense. colleague—or even me.
We've all heard that our brains control our bodies, but did
you know the opposite is also true? Do you have a personal Journaling is an excellent way to track your progress. Ask
mantra by which you live that counteracts negative self- yourself, What did I accomplish yesterday? What am I
talk? Make up or borrow one if you don't already have one. hoping to accomplish this week? Keep those questions in
mind as you plan your week ahead. Fine-tune your craft.
The second step is training. What do all athletes do to Continue to train, grow and improve. The stage is all
improve their performance? They train. No Olympic yours. You are the main act.
athlete has ever reached the pinnacle without putting in
the necessary time and effort. Bungee jumping has helped Natasa Cvijanovic, co-founder and CEO of Tesla Payments, has a proven
people overcome their fear of heights. You can overcome track record within the payment industry of cultivating successful rela-
your anxiety or fear of cold calling by simply picking up tionships with ISOs, MLSs and strategic partners. In developing national
the phone or walking into a merchant location. What's sales channels, she provides training and coaching to sales partners to
the worst that could happen? They kick you out? Make enable them to become better business partners and advocates for their
you uncomfortable? As strange as it may sound, being merchants, and to assist them in building portfolios producing steady
comfortable with being uncomfortable will keep self- residual streams. She is also dedicated to consistently delivering high
doubt from preventing your progress. Building authentic, levels of professionalism, integrity, dependability and trustworthiness.
unshakeable confidence necessitates significant failure. Contact her at natasa@teslapayments.com.
You must persevere through difficult moments, confront
challenges and roll with the punches.

As the great philosopher Kelly Clarkson famously stated, Snapshot of Upcoming Events
"What doesn't kill you makes you stronger." Of course, I'm
joking. That expression comes from a German philosopher,
Friedrich Nietzsche. Artists like Kelly Clarkson and Kanye
West have incorporated it into their songs, so why can't
we? Even more fittingly, Nietzsche doesn't appear to have
believed suffering results in strength; rather, he suggested
one should view suffering as an opportunity to build
strength and confidence. So what can we learn from this?
Rejection as opportunity May 18 - 20, 2022

Rather than being discouraged, view each rejection as Hilton San Francisco Union Square
San Francisco
an opportunity to train and gain confidence. Let's face https://informaconnect.com/finovatespring/
it, if you find yourself getting caught up in the minutiae
of everyday business, it is probably because you are
attempting to avoid the punches. Remind yourself that
training and rejections will help you build confidence.
Also, keep your long-term goals in mind. Do that, and
you'll be able to focus on what's most important to you and
your business. Put an end to busyness and start building
your business.
The stage—the merchant meeting, for example—is the
last step. This is where you perform. You must test your August 16 - 17 2022
confidence to build it up. I'm doing that on stage right
now. Let go of mistakes you may have made and move Caesars Palace
Las Vegas
on. Expecting perfection will drive you crazy. Besides, www.theprepaidexpo.com/
the perfect answers aren't nearly as important as the right
delivery. I'm not suggesting you intentionally provide
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