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S Spotlightpotlight I Innovatorsnnovators Spotlight Innovatorsators
Spotlight Innov

ounded in 2001 and headquartered in Memphis, Tennessee,
Spotlighting companies that promote Impact PaySystem made their mark on the payments indus-
try with their Petroleum Services. Impact’s Executive Team
innovation in the payments industry F is composed of industry veterans, with over 75 years’ com-
bined experience implementing creative solutions for their custom-
ers. Through strategic alliances with industry leaders like First Data,
Elavon, and Vantiv, Impact PaySystem is able to design unique solu-
tions for merchants’ individual needs. Product solutions include credit
and debit card processing, PIN secured and signature-based debit,
wireless solutions, gift card, check services, loan products, Click2Don8
proprietary donation product and development services.
Impact Apprentice shapes

next-gen payments leaders

mpact Apprentice, an innovative new training program and online university, is specifically designed for payments
professionals. Launched by Impact PaySystem, a payment processing company, the program offers a customized
mix of industry knowledge and payments technology, products and services. The Green Sheet caught up with Anna
I Bourgeois, Vice President at Vaulted Security LLC, who shares her first-hand experience as an enrolled Impact
Apprentice.

As a currently enrolled Impact Apprentice, how would you rate
the overall training program? What is the basis for that score?

One hundred percent A-plus! There are online resources and lunch & learns about special topics, and more
in-depth training modules you can complete at your own pace. What’s most impressive, beyond the training
resources, are the human resources you have access to!
Custom pages on our high-traffic website showcasing Impact has been doing this for quite a while and their years of experience in the payments field is invaluable.

your company’s unique message They are only an email or a call away when I’m trying to find answers to difficult questions that pop up while
in the field. The attention to accuracy and timely responses are more reasons why I am very pleased to be on
their team.
• Your own, customized News from the Wire that highlights

stories about your company What aspects of processing are you learning about at
Impact Apprentice and why is each one valuable to you?
• Featured content: updated monthly, either by your in-house

writers or by one of ours I’m beginning to expand my knowledge about software integrations with custom APIs and tailored B2B solutions.
As a consulting company, we will be connecting with other MSPs through a conference later this year, so I’ll have
a complete solution to recommend for those who are struggling with collections.
• Custom infographics and videos
Unlike some ISO partners that weren’t open to integrating on our behalf, Impact sees value and opportunity in
• Premier content placement in each issue of The Green Sheet partner integrations. Customized vertical solutions are a relatively new area for me and watching the Impact
team create successful buzz with custom solutions has given me tools to use at an upcoming industry-specific
• And so much more... event. We’re also implementing a Referral Partner program based on what we’ve learned at Impact Apprentice.

Have you seen Impact Apprentice scale up or scale down
Rick@greensheet.com according to your level of knowledge? How does the
program adapt as you become more knowledgeable?

707-284-1693 This is a great question! I came into the Apprentice program with about one and a half years in the industry,
so I was able to go through the initial trainings quickly. The opportunities to advance knowledge growth are

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