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Education
contracts. I'll be the first to admit this weakness versus investigations that harm the mutually trusting relationship
AI. That said, the people behind contract-drafting-AI can that is important in payment processing sales.
have their own flaws and misconceptions that can bleed
into the work product. The bigger question is, will some payment participants
feel like they are swimming naked at low tide when AI
While I would advocate for AI-drafted legal agreements, comes to take a look around? As payments ISOs know,
I would also advocate for oversight of the contracts there is a fine line between shrewd sales and deliberately
produced to see that they are what parties think they are. confusing numbers.
In fact, I see an excellent opportunity for AI-driven legal
work to be vetted by one or another law firm. Legally, parties seeking audit rights will be asking for
access to broad sets of data—such as all data concerning
Doctors are probably having a hard time dealing with all ISOs—to see if the ISO in question has been singled
the fact that apps on their phone might do a better job of out for special treatment. This level of transparency is
diagnosis than their memories of med school. I expect something that processors are probably not ready to face.
lawyers will go through a similar moment of humility. I
am ready to admit AI will do a lot of my work better than There isn't a better cohort of people to prepare for the
I can, which will hopefully free up time to work on pieces unknown than salespeople, so I believe payments ISOs
of legal thinking where humans still add value. will be able to transition to a marketplace with more AI,
but some will get scrambled or lost along the way.
Instant audit
How many times has a large processor told you that they In publishing The Green Sheet, neither the author nor the publisher are
overbilled or underbilled an item and it will take weeks or engaged in rendering legal, accounting, or other professional services. If
months to figure out what and why and how to fix it? With legal advice or other expert assistance is required, the services of a com-
all the data in-hand, AI should be able to diagnose these petent professional should be sought. For further information on this
scenarios within seconds—leaving the processor and the article, please contact Adam Atlas, Attorney at Law by email at atlas@
ISO to pivot to solutions without protracted disputes and adamatlas.com or by phone at 514-842-0886.
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