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IndustryUpdate



          platform. The primary purpose of the WhatCounts acquisition, New York     Matt DeLauro joins SEON
          City-based Zeta noted, was to acquire technology assets and certain employ-
          ees. "We believe we can get significant synergies from integrating their Email   Financial crime prevention technol-
          Service Platform (ESP)," Zeta stated. "In doing so, we think we can take their   ogy firm SEON hired Matt DeLauro
          current customers as well as our existing customers and get them to be more   as its new chief revenue officer.
          significant over time."                                                   Working primarily from the com-
                                                                                    pany's office in Austin, Texas, he is
          Zeta said that it expects the WhatCounts contribution to its revenue to be less   expected to leverage his experience
          than $4 million for the remainder of fiscal year 2023 due to known expiration   as CRO and general manager of
          and termination of significant customer contracts.                        Extend, where he led the business'
                                                                                    expansion from its Series A round
        APPOINTMENTS                                                                through to Series C and built the
                                                                                    company's  go-to-market  strategy
                                                                                    from the ground up.
          Sionic selects Susan Currey
                                                                                    He will also help SEON continue to
          Sionic, a provider of omnicommerce, verified rapid payments solutions,    prevent online financial crime glob-
          appointed Susan Currey as chief compliance officer. With more than 15 years   ally and align to evolving fraud pre-
          of risk and compliance management experience in the banking and fintech   vention needs across such industries
          industries, Currey  joins  Sionic from  PayPal  where  she  led  a global  team   as banking and payments, BNPL
          focusing on consumer compliance, global financial crimes, operational and   and online lending, igaming and
          information security/privacy reviews.                                     casinos, securities exchanges, travel
                                                                                    and hospitality, and ecommerce.
          Reporting directly to Ronald Herman, Sionic founder and CEO, Currey is    This is DeLauro's third appoint-
          responsible for evaluating risk on various business initiatives and establish-  ment as an SaaS CRO.
          ing corporate governance and regulatory framework for Sionic’s payments
          platform and real-time payments services.  Additionally, she will develop   Jay Choi joins Glia
          and execute risk and compliance management , and testing programs for the
          company.                                                                  Glia, which unifies digital, phone
                                                                                    and automated customer interac-
                                                                                    tions on a single platform, appoint-
                                                                                    ed Jay Choi as its first chief prod-
                                                                                    uct officer. This newly created role
                                                                                    oversees product strategy, product
                                                                                    management and product market-
                                                                                    ing under a single product team
                                                                                    working closely with engineering
                                                                                    leadership to advance Glia's posi-
                 HOLIDAY PAYMENT                                                    tion in the interaction platform
                                                                                    sphere.
                           SOLUTIONS                                                Choi officially joins Glia after serv-
                                                                                    ing as an advisor over the past
                                                                                    12 months, lending his deep expe-
                     ACH • LEVEL III • EMV                                          rience in product management,
                                                                                    product  marketing and the  benefit
                                                                                    of bringing the two together. Choi
                        WEB • RECURRING                                             previously served as chief strategy
                                                                                    officer and GM at AppFolio where
                          CASH DISCOUNT                                             he led the vertical strategy for finan-
                                                                                    cial services.
                    CUSTOMER DATABASE                                               Before that, he was chief product
                                                                                    officer at Qualtrics where he was
                                                                                    instrumental in creating the expe-
                        C A L L   F O R   A   D E M O                               rience management category and
                                                                                    reaching the top spot in Forrester
                        8 0 0 - 2 9 6 - 4 8 1 0                                     Wave and Gartner Magic Quadrant.






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