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Education

• Focus on engagement: We live in a world where • Avoid unbecoming behavior: No one is perfect,
people are constantly glued to their phones, but in- but some habits are simply unacceptable no matter
attentive behavior leaves a very poor impression. To where you go. Avoid all of the common unbecom-
make sure that the person you are communicating ing behaviors, like chewing with your mouth open,
with feels included and appreciated, it is important speaking too loudly, being negative or engaging in
to remain fully engaged in conversation. Give the gossip. These red-flag behaviors can quickly make
individual your undivided attention, and try not to someone else want to avoid you at all costs.
let the conversation fall flat. Engage the person in
different ways to send a clear message that you ap- Make them remember you—in a good way
preciate them spending time with you. When you learn how to make a great first impression, you
• Be authentic: Improving certain behaviors can might just be amazed by how many doors it opens. This is
help us to grow and become better versions of our- a great way to make new friends, find that special some-
selves–and this doesn’t always feel natural at first. one, network effectively, and land the job of your dreams.
Of course, self-improvement is not choosing to not As long as you put in the work, you will only get better
be ourselves, it is simply choosing to be a better ver- with time.
sion. Regardless, you should never change so much
that you are not authentic. When people are clearly Nicholas Cucci is the co-founder and COO of Fluid Pay LLC. Cucci is also a
faking, others can feel it–and it will often make them graduate of Benedictine University and a member of the Advisory Board
distrust you. You should be on your best behavior, and Anti-Fraud Technology Committee for the Association of Certified
but you should still be true to who you are in a way Fraud Examiners, as a CFE himself. Fluid Pay is the ONLY 100 percent
that is appropriate for the interaction. cloud-based Level 1 PCI Payment Gateway processing transactions

• Support a natural conversation dynamic: Conver- anywhere in the world. Contact Nick at Nick@FluidPay.com. Benefits of
sation is an art, and it is one that has been evolving crypto for the underbanked
since humanity first began conversing. The rules
that dictate conversation dynamics can change in
response to cultural differences and time periods Snapshot of Upcoming Events
(see https://tinyurl.com/yhvb3upr), but there are a
few things you can do to support a natural conver-
sation dynamic in the modern world. The most im-
portant rule? Avoid monopolizing.

A natural conversation dynamic should involve give
and take. Although some instances, like job inter-
views, may be tilted in one direction, it is important
to still maintain a conversation—not just force some- October 24- 26, 2023
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• Be respectful of the other person's time: We only 339cc2ddc75c14231c9ddfa00c
have so many hours in a day, and few things are
more frustrating than someone who is not respect-
ful of your time. To make sure that you are always
respecting the time of the person you are with, start
by always being punctual and respecting when a
person needs to be somewhere else. Make sure that
you make the most of your time with everyone you
connect with.

• Use your strengths: How someone uses what they
are given says a lot about them. Chances are that you October 31 - November 2, 2023
have certain strengths that you can use to be helpful
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think you can improve a situation will paint you in
a positive light in many circumstances.

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