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CoverStory
Steve Sotis 3. Security requirements like PCI, PA-DSS, QIR, EMV,
eProcessing Network and the costs to implement them can be overwhelming.
As security breaches become more frequent, the credit
1. I launched eProcessingNetwork from my spare bed- card companies and networks are imposing security re-
room in 1996, and our company has been going strong quirements that have to be met in order to operate. They
ever since with developing the software and service prod- charge hundreds of dollars to take a test to certify for QIR
ucts that meet the needs of today's merchants in the pay- [Qualified Integrators and Resellers] that our tech support
ments space. agents now have to pass to be able to do the installation of
our software with a merchant. Compliance is costly, but
I've said it before, but the payments industry is inspira- it's one of the ways that the brands are raising the barriers
tional to me; it's like an artist's canvas. You can just keep of entry for everyone across the board.
throwing more paint at it without diminishing the integri-
ty of the product. And the opportunities for new entrants 4. Know your customers. If experience has taught us any-
are unlimited if they understand the industry and how thing, it’s taught us that being flexible and responsive to
staying ahead of technological trends impacts the custom- how customers shop has been key to staying open; know-
er base they serve. ing what solutions are needed and being able to quickly
adapt them to emerging technologies is key.
2. Over the years the payments landscape has seen more
players enter the arena to challenge the way ISOs and ISVs Here at ePN we offer free support, education, developer
operate. But we've also seen how consumer demands for tools and marketing materials to help ensure our resellers
more payment choices, convenience and security have in- know our products, which in turn helps their merchants
fluenced how nimbly our industry anticipates and adapts feel confident that they’ve chosen the best provider. Our
to those demands. Being able to offer integrated om- experience and tenure allow us the flexibility to quickly
nichannel solutions to implement BNPL, BOPIS, pay-at- adapt to the technological needs of the merchant and part-
table, recurring/subscription, contactless, and others into ner successfully with resellers to tailor services and solu-
their existing payment methods has helped our resellers tions that make sense for their business—now and in the
meet and exceed the demands of their merchants, and in future.
turn their loyal customers.
We Buy Agent Portfolios
David Daily
Zach Daily CEO & Founder Alex Daily
Business Development Business Development
Denise Shomo Katelyn Schickling
President Business Development
Contact us today for a complementary portfolio valuation
or to inquire about our referral program for ISOs
+1.610.451.4096
cutterfinancial.com
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