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Insights and Expertise                                           Date Book






           We work with a POS vendor that recently
                       added AI to its FAQ.
           As a result, merchants can ask the AI how
           to add new employees, how to batch out or
             any number of things, without having
                   to search through a website                       Association Shows:
                    or call customer support.
                                                                  Southeast Acquirers Association
                                                                                    SEAA 2025
            • Leverage the resource: Never stop looking for ways
              to leverage AI. We work with a POS vendor that re-  Highlights: The Southeast Acquirers Association’s annu-
              cently added AI to its FAQ. As a result, merchants   al meeting offers two and a half dynamic days of education,
              can ask the AI how to add new employees, how to     training, and high-impact networking, making it an essential
              batch out or any number of things, without having   gathering for professionals in the electronic payments industry.
              to search through a website or call customer sup-   Attendees will engage with thought leaders and subject matter
              port.                                               experts through keynote sessions, panel discussions and hands-
                                                                  on workshops designed to deepen industry knowledge and
        AI-powered payments                                       sharpen business strategies.
        I'd be remiss if I didn't add a cautionary note. Now that AI   The event brings together major card brands, top processors,
                                                                  innovative hardware manufacturers, and cutting-edge software
        is being used to help with underwriting, risk management   developers. You’ll also connect with leading sales, retention and
        and more, let's all stay vigilant to emerging threats. Scam-  solutions providers, along with legal professionals and regula-
        mers, for example, use AI to create fake IDs, merchant    tory experts offering insights into today’s evolving compliance
        statements and other documents while doing their best to   landscape.
        convince you and your risk department that they're the
        real deal.                                                When: June 2 – 4, 2025
                                                                  Where: JW Marriott Orlando Bonnet Creek Resort &
        It doesn't hurt to double-check applications, especially   Spa - Orlando, Fla.
        ones that come from internet leads. AI makes it easier for   Registration: www.southeastacquirers.com/conference
        fraudsters to look convincing.

        Will AI replace us? Some companies will reduce office
        staff because they can automate quicker and work more     Electronic Transactions Association
        efficiently with fewer staff members. However, I don't see          2025 Transact Tech LATAM 2025
        massive layoffs happening anytime soon. I agree with
        Chaves that humans and AIs have complementary skill       Highlights: Discover new opportunities in Latin Ameri-
        sets and work well together.                              ca’s fast-growing payments ecosystem at 2025 Transact Tech
                                                                  LATAM, hosted by the Electronic Transactions Association in
        How do you plan to use AI in 2025? If you're just getting   Miami’s vibrant Brickell District.
        started, I encourage you to get an account, start playing   This one-day event invites payment leaders, fintech innovators
        around with it and see what you can do! Ask ChatGPT to    and regulatory experts to explore emerging trends, engage
        help with a web search. I won't share all our secrets, but   in critical conversations and strategize for success across the
        here at the office, we've been using AI in multiple ways   LATAM region. Don’t miss your chance to connect with key
        since the launch of OpenAI, and like Chaves said, we're   stakeholders and gain insights that can shape your growth.
        still in early days.                                      When: June 10, 2025
                                                                  Where: Dua Miami, Autograph Collection, Miami
        Want to know more? Keep reading The Green Sheet and       Registration: https://midwestacquirers.org/regis-
        consider following me on LinkedIn, where we can share
        ideas and support each other.                             ter/?ac=register


        Allen Kopelman, a serial entrepreneur, is co-founder and CEO of
        Nationwide Payment Systems Inc. and host of B2B Vault: The Biz
        to Biz podcast. Email him at  allen@npsbank.com and connect on   Visit www.greensheet.com/datebook.php for more
        LinkedIn   https://www.linkedin.com/in/allenkopelman/  and        events and a year-at-a-glance event chart.
        Twitter @AllenKopelman.



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