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Insights and Expertise
                                                     ChapterTitle


        Visa TC40 reports                                       Visa's fraud reporting system helps report, track and
                                                                analyze fraudulent transactions and trends.  Fraud is
        and VAMP                                                defined as someone other than the cardholder using the
                                                                account number or card without the cardholder's consent
                                                                or when the true cardholder is manipulated to use the
                                                                card in a fraudulent manner.
                                                                Sausage making

                                                                The TC40 consists of four TRRs: TCR 0 through 3. TCRs
                                                                1 and 3 are primarily for mail fraud and cardholder-not-
                                                                received claims. TCR 0 is the primary record that makes
                                                                up the data in the TC40. TCR 2 is a conditional field and
                                                                if present contains a Visa transaction identifier. TC40
                                                                reporting has a host of information about the merchant,
                                                                the transaction, the acquirer and, of course, the type of
                                                                fraud. The most common fraud types are:
                                                                    • Lost
                                                                    • Stolen
        By Ken Musante                                              • Not received as issued
        Napa Payments and Consulting                                • Counterfeit
                  pring  is beautiful. Everything old is renewed.
                  Strangely, I feel that way about Visa's
                  Transaction  Component  40  (TC40)  reports.
        S Visa's fraud reports are ageless but are being                          VAMP: Fast facts
        dusted off and held up as a tool Visa will use to measure   Launched in 2024, Visa’s Acquirer Monitoring
        acquirers and merchants.                                  Program (VAMP) aims to strengthen fraud oversight
                                                                  by holding acquirers accountable for high fraud levels
        Acquirers and processors have consumed the TC40 reports   reported by issuers. VAMP relies heavily on data from
        to monitor issuer-reported fraud at merchant locations for   TC40 reports, which aggregate issuer-reported fraud
        decades. This report is another tool in the continual fight   and detail unauthorized use of cardholder accounts.
        against suspect merchants. It is also a dated tool.
                                                                  While TC40 reports have long been part of Visa's fraud
        Where AI can spot trends and anomalies within             ecosystem, VAMP elevates their importance by using
        authorization requests, the TC40 awaits the issuer to receive   them to calculate a fraud ratio for each acquirer's
        notice from a cardholder regarding a fraudulent item and   portfolio. This ratio, if it exceeds Visa's thresholds,
        then has 30 days to report that item as fraud – before it   can trigger increased scrutiny, corrective measures or
        appears on the TC40 report. Consequently, while the TC40   financial consequences. Unlike chargebacks, which
        is important, it's not an ideal early indicator. That's why I   are often addressed quickly due to clear financial
        was surprised it was being used as the centerpiece of one   incentives, TC40 entries may be delayed—issuers
        of Visa's new reporting and fee programs.                 have up to 30 days to file them.
        Recycle
                                                                  TC40 reports consist of four types of Transaction
        With Visa's new Acquirer Monitoring Program (VAMP),       Response Records (TCRs), each serving a different
        fraud reporting has become critical to acquirers and      function, with TCR 0 being the most critical. Fraud
        processors. Visa has always monitored fraud and compels   categories include counterfeit, stolen, card-not-
        issuers (and acquirers) to report fraud, but VAMP has     present (CNP), and account takeover.
        increased the criticality of measuring and monitoring
        issuer-reported fraud (see my prior article on VAMP at    VAMP's impact is especially significant for acquirers
        www.greensheet.com/ebooks/gs250301/index.html#p=26).      boarding new or high-volume merchants. Because
                                                                  fraud reporting can lag behind transactions, a
        Visa provides acquirers with fraud reporting through its   portfolio may look healthy at first but deteriorate as
        TC40 reporting. The TC40 is composed of daily Transaction   TC40 data catches up. To manage risk, acquirers are
        Response Records (TRR). The 40 is the code used in all Visa   advised to implement proactive fraud controls and
        fraud reporting systems. (My fellow industry consultant   consider merchant-tiered pricing based on VAMP
        Geoff Millikan postulated that 40 was simply the next     ratios.
        number up in the lineup of clearing messages).


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